住宿方回覆: Dear guest, Greetings from A&R URBAN HOTEL Kuala Lumpur. Thank you for your generous feedback about your stay with us recently. Your positive review on our hotel is really appreciated and we are delighted to know that, you had a grateful experience during your stay with us. We are happy that our staff and services approached your expectations. I believe this review will serve as an encouragement to all of our staffs as we strive to continuously improve the quality of our services. It was our pleasure having you stay with us. We look forward to welcoming you again at A&R URBAN Hotel soon. Best regards, The management.