宜必思尚品吉隆坡弗雷澤商業園飯店的評論

住宿方回覆: 尊敬的客人，我們期待在未來歡迎您的光臨！此致，酒店管理團隊

住宿方回覆: Dear Jess0522,Warm greetings from Ibis Styles Kuala Lumpur Fraser Business Park!Thank you very much for taking the time to share your review and for rating your recent stay with us. We're delighted to hear that you found our location convenient, especially for concert goers and that you appreciated the cleanliness, amenities, and nearby parking facilities.Your kind words about our hotel's surroundings and accessibility truly mean a lot to us. We’re especially pleased that you consider us the best option among the nearby hotels, it’s feedback like yours that encourages our team to continue providing a comfortable and enjoyable experience for all our guests.We look forward to welcoming you back again in the near future, whether for another concert or simply a relaxing city stay.Warm regards,Guest Experience TeamIbis Styles Kuala Lumpur Fraser Business Park

住宿方回覆: Dear Virnald,Thank you for taking the time to share your review. We truly appreciate your feedback. We're glad to hear that you found our location convenient with the nearby rail transit options and that you enjoyed the amenities provided, as well as the variety in our restaurant offerings.We do understand your point about the breakfast selection and pricing. Your input is valuable, and we'll certainly consider your feedback as we work to improve both the variety and the overall experience for our guests.We appreciate your comments about the room and our efforts to separate guest experiences, especially during peak hours with tour groups. We're committed to providing a comfortable and enjoyable stay for all our guests.We hope to welcome you back in the future and offer an even better experience!Best regards,Hotel Management

住宿方回覆: Dear Valued Guests, We apologize for the disappointing experience you had during your stay at the Ibis Styles Kuala Lumpur Fraser Business Park. Cleanliness and hygiene are indeed crucial aspects of any hotel stay and it’s unfortunate that the bedsheets and towels didn’t meet your expectations.Your feedback is valuable to us for further improvement. Thank you for staying with us and we hope your next accommodation provides a more pleasant experience.Best regards,Hotel Admin

住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback regarding your experience with the metro access. We sincerely apologize for any confusion caused by the signage and the inconvenience of navigating the station. Your insights are important to us, and we will certainly pass this information along to the relevant authorities to help improve the experience for future guests.We appreciate your understanding and hope to provide you with a more enjoyable stay next time.Warm regards,Hotel Admin

住宿方回覆: Dear Hao,Thank you for your kind review! We're delighted to hear that you enjoyed the convenience of our location, especially the easy access to the subway and airport. It’s great to know that you found our nearby kway teow shop to be delicious. We hope to welcome you back soon!Regards,Hotel Admin

住宿方回覆: 親愛的傑克先生， 感謝您最近入住我們飯店時對我們飯店的評價。感謝您與我們在一起，我們期待再次歡迎您回來， 真摯地， 酒店管理員

住宿方回覆: Dear Li,Thank you for sharing your feedback with us. We're glad to hear that you found our location convenient with easy access to rail transit, and that our team was able to make your stay more enjoyable despite the presence of tour groups. We always strive to provide a great value experience, and your positive comments mean a lot to us.We truly appreciate your input on cleanliness and service, and we will continue to focus on these areas to maintain the high standards you expect. We hope to have the pleasure of welcoming you back on your next visit to Kuala Lumpur!Warm regards,Hotel Management

住宿方回覆: Dear JohnsonChew,Thank you for sharing your feedback with us.We’re sorry to hear that your stay did not fully meet your expectations. Your comments regarding the room condition, lack of breakfast inclusion, and overall value have been noted and will be shared with our management team for review and improvement.At Ibis Styles, we welcome guests from all backgrounds and nationalities, and we strive to provide a comfortable experience for all. We do accommodate a variety of travelers, including tour groups, and work hard to ensure every guest feels at ease during their stay.We appreciate your comments and hope to have the opportunity to provide you with a better experience in the future.Warm regards,Guest Experience TeamIbis Styles Kuala Lumpur Fraser Business Park

住宿方回覆: Dear John,Thank you for sharing your detailed feedback! We appreciate your comments and are glad to hear that you noticed the special Indian buffet restaurant. We aim to offer diverse options for all our guests, and it's great to know you enjoyed that feature.We also understand your point about the buffet selection, and we’ll certainly take your feedback into account as we continue to improve our offerings. As for the hotel's location above the abandoned shopping mall, we realize this may give a different impression, but we are continuously working to provide a comfortable and pleasant experience for all our guests.Thank you again for your valuable input, and we hope to welcome you back in the future for an even better experience!Warm regards,Guest Experience TeamIbis Styles Kuala Lumpur Fraser Business Park

住宿方回覆: 尊敬的客人， 感謝您對我們酒店的正面評價。我們希望將來能再次見到您。 真摯地， 酒店管理員

住宿方回覆: Dear Sir/Miss,Thank you for sharing your wonderful review! We’re delighted to hear that you enjoyed the convenience of our location with easy access to the subway and light rail stations. We’re also glad that our team was able to accommodate your request for a quiet twin room and that you had a peaceful stay.It’s great to know that you appreciated the welcome drink and the service provided by our team. We take pride in delivering a formal and professional service to ensure our guests have a comfortable and enjoyable experience.We look forward to welcoming you back on your next visit!Best regards,KeshavFront Office Manager

住宿方回覆: 親愛的客人，感謝您的反饋！很高興您覺得我們的酒店性價比高，位置便利。如果您下次需要更安靜的房間，請提前告知，我們會盡力為您安排。祝好，酒店管理員