hotel dekat center, dekat dengan mall etc..bilik okay bersih just standard la iron dekat luar bilik. service staff pun okay..ada misundertanding sikit masa check in tapi staff okay je layan..makan breakfast okay la ada egg station, bread, coffee etc..boleh repeat tempat sama kalau ke kuantan lagi.
This is my second time staying at this hotel. Location wise is great as you can do some walking to sight seeing. Kuantan tower is just beside. Room is spacious.
The hotel is very big just the housekeeper don't have much time to deep clean .the hotel toilet full with hairs ..pls ask the housekeeper to maintain the toilet bowl too. Hope there is govt rate for govt servants
入住曼加拉水療度假村,您即擁有探索Kuala Kuantan的地利之便。 入住這間度假村時,您距離MASJID UMPSA有 1.15 km,距離Perpustakaan Universiti Malaysia Pahang Al Sultan Abdullah (Gambang)則有971m。另外距離Akademi Bolasepak Negara Mokhtar Dahari只有973m;如果您打算四處觀光,這間飯店是您的絕佳選擇。這間飯店所有客房均禁煙。 您能在這間飯店的部分房間找到湖景及露台。預訂景觀房型,享受獨特入住體驗。這間飯店設有游泳池,亦包含無邊際泳池。 如果您要自我充電或簡單放鬆一下,可以前往飯店的spa或按摩室。 前往 健身房繼續您的健身習慣。這間飯店設有餐廳。您可趁入住期間到此品嚐美食。 只想待在飯店裡?透過送餐服務點單餐廳的美食佳餚,犒賞自己。 您能在閒暇時間到酒吧喝杯飲料,或到咖啡廳喝杯咖啡提振精神。在這間度假村,您還能找到燒烤及花園等設施。 櫃台提供 24 小時服務。 為了提供額外便利性,這間飯店亦提供 行李寄存、 乾洗及 洗衣服務。最近的機場是 蘇爾坦哈吉艾哈邁德沙阿機場,駕車僅須 24 min即可抵達。 如果您打算開車前往飯店,可以考慮將車停在飯店停車場。
TTiggerTigTig2024.05.26
The resort is nicely set up. Lots of trees and those who love nature wld definately love this place. The issue is the staff are mostly new and without much knowledge and not much sure they are properly trained/guided. Some whom are locals, don’t seem to be able to speak proper English. The restaurant is always infested with flies. Be careful of what u eat there. During my few days there for bfast, there were flies everywhere. Flies were dancing here and there on the food and our table. Some of their food is not covered and even their staff saw it but like just cldnt be bothered. Food taste is just ok only. Bicycles for free to use. But not maintained with many spoilt and useable. The room was ok. Spacious n clean. The villa’s pool was a bit dirty. I wonder how often they clean the pool. I understand sometimes leaves and other debris will drop in but it was dirty. Luckily upon my complaint, the staff came quickly to clean it, though wasn’t properly cleaned. The pool’s metal railing steps were moldy. The resort is big with beautiful landscapes. but sadly not properly maintained, not well kept. One can see debris and fallen leaves which were there for many days unattended. They seem to be lacked of staff to do the cleaning or at else, sweep it. It sad to see such beautiful resort to end up like tis.
CChohI am booking for family room with 1queen 1single bed...but when i get it the room is so small.. Fit with 2 small bed until we sleep cnt turn up body..next day ask from counter they say thats is 2 queen bed...what the problem with the queen size bed n the back door double safety lock also spoiled. No good for each room no kettle for us..midnight want hot water need to go out corridors.the fridge also all karak...no cold..will not order 2nd time.
The best is the counter service person all very snily n good attitude.
WWaeidzHi, i hope trip.com can review the type of room again, in the info the room was two bedrooms (as perpicture) but when i arrive it was just a studio, i have to book another room onthespot due to the issue. The owner ask me to complain to trip.com due to the mistake about the info from trip.com. I hope i can get some benfit or refund on that issue. I'm only using trip.com for long time and its my first time having this issue.