訪訪客用戶This is my first experience to the hotel with high expectation due to the name of Hyatt (by compare it with Grand Hyatt KL) and also quite expensive. Unfortunately, everything are on average with the old facilities and narrow space in the room and toilet.
I understand every hotel took advantage to increase the price 2 times from the normal day due to high demand during public holiday. Maybe hotel management also need to use some portion from that revenue to increase the number of staff and any other measure to control the guest traffic.
However, my kids enjoy it due to nearest with the pool and beach.
AAendriouexI had booked for a single bed unit, for a 1 night-stay.
The room is a studio unit, with all the provisions of a basic unit.
Important items like a good & working air-conditioning, clean & not-rusty kettle, working water heater, clean sheets. All good enough for me, as I only needed an overnight [or 2, depending on schedule] night-stay.
It also has good security system - CCTV on all floors, in most critical corners, have staff even in midnight shift, staff contactable, good door security.
No qualms over staying again at the Royal. It is strategically located in town-center- walking distance to the 3 malls of Kuantan - Mega Mall, Ktn City Centre Mall & East Coast Mall. But I was driving, so that fits my purpose sufficiently. Royal deserves a consideration if you are looking for a no-hassle stay. .