Very disappointed in the attitude at this hotel. Seemed to be nickle-and-diming us. For heaven's sake, charge us a couple more euros for our room instead of punishing guests who want an extra towel for the swimming pool or tap water to drink with dinner. After 14 days of hiking the Juliana Alps Trail, plus a couple of days before in Ljubljana and an extra day in Kobarid, in all of which we enjoyed wonderful hospitality and staff who always seemed so eager to make us feel like welcome guests, this hotel left us feeling let down. It had very large bus and touring groups staying there, so maybe that's the way they feel they have to operate. But although our room was nice, and also spacious, we would not choose this hotel again. The food on the buffet was generally acceptable except for the absolutely inedible and rubbery cold fried eggs. The worst was when we were invited to use the swimming pool. We took showers, donned on swim suits, and cover-ups, and went to the pool. Towels, we were informed, would be 3 euros each. Or we could go back and bring towels from our room. So just because it seemed outrageous, we went back and brought our damp bath towels from the room (just one set for each had been provided). Then when I went to get in the pool, the woman pointed to the sign that said we had to shower first. I said I'd just taken a shower. She insisted I needed to take another there. I have to admit I was not happy, shook my head, and entered the hot tub! Childish, I admit, but here's what I wish all swimming pool guests would do (I didn't think of this until later): decline their 3 euro towels and say sweetly that you'll be fine walking through their hallways dripping wet on your way back to your room. Thanks for letting me vent!
不錯
34 評價