Nous étions 4 couples belges pour 4 nuits. Au départ on nous a imposé de payer 8 petits déjeuners à 13€ pour chaque jour. Soit 440 euros. La visite d'Auschwitz ayant été avancée, nous avons dû quitter l'hôtel à 5h30 sans prendre le petit déjeuner. A noter que nous avions prévenu 24h à l'avance. La préposée nous a assurés qu'un lunch packet serait à notre disposition. Finalement nous n'avons eu ni petit déjeuner, ni lunch packet. Le remboursement nous a été refusé sous prétexte que nous avons prévenu trop tard, ce qui est faux ! Le buffet ne ressemble en rien à la photo mensongère de la porte d'entrée. Sans compter que les draps de lit étaient déchirés et qu'une douche était bouchée. Rien n'a été réparé malgré que nous l'avions signalé. Bref aparthôtel à fuir comme la peste.
翻譯
訪客用戶
入住於 2024 年 5 月
與好友旅遊
3.0/5
發布於 2024 年 5 月 13 日
La camera a prima vista è bellissima. Spaziosa e curata. Anche il bagno è molto bello e moderno. Però i letti lasciano molto a desiderare. Federe fatte con le lenzuola, le lenzuola che non coprono nemmeno tutto il materasso e anche i piumini sono piccoli. Sulla colazione nulla da dire: varia e buona però bisogna andare presto a farla. Se dovessi tornare a Cracovia proverei un'altra struttura
Wonderful place to stay as a couple. So close to the centre yet so quiet. The balcony is a perfect sun trap. Perfect place to stay. It’s so cheap to eat out we didn’t cook but the option was there. We appreciated the washing machine and the ability to be able to sit at a table. Much better than a hotel!
翻譯
訪客用戶
入住於 2024 年 9 月
家庭出遊
2.0/5
發布於 2024 年 9 月 16 日
Breakfast, disaster, save your money, food stone cold, flies in it, eat out cheaper and better. Room was ok, never got cleaned asked for toilet roll never got it, pillars was awful, like flat and filthy, wasn’t cheap to stay, stayed at better.
翻譯
訪客用戶
入住於 2024 年 9 月
其他
3.0/5
發布於 2024 年 9 月 12 日
Room was spacious Breakfast was good and plentiful Most staff were trying to be very helpful Nice location Couldn’t check in till afternoon which was a pain Bedding was poor with no mattress protector and only a sheet that didn’t fit the bed -not good at all Headboard was dirty and dusty Pillows were like paper thin and when we asked for others got told it was the weekend so we couldn’t have any as they were full! Next day another staff member gave us some which were appalling state with stains and we gave them back. We were given towels (our idea) in order to use as towels.
翻譯
訪客用戶
入住於 2024 年 7 月
其他
4.0/5
很好
發布於 2024 年 7 月 31 日
Lovely boutique hotel well situated. Drains were a bit smelly and rooms only get cleaned at your request. Breakfast was good and staff were friendly. Tram stop and supermarket on doorstep. There is a huge shopping centre 10 mins walk away..
翻譯
訪客用戶
入住於 2024 年 6 月
其他
5.0/5
超棒
發布於 2024 年 6 月 20 日
Lovely room check in wasn’t until 4 but the staff looked after our bags and we went to explore. Everything was close by 10 mins walk( although we walked a lot.. comfy shoes needed) The shower was amazing and it was clean really clean .. we had a three bed apartment and would definitely stay here again
翻譯
訪客用戶
入住於 2024 年 6 月
家庭出遊
1.0/5
發布於 2024 年 6 月 1 日
On arrival we were told you can’t check in till 4.00pm if you want to check in earlier you have to pay extra ,the picture they put on the photo is taken from up above it dosnt look like that from eye level ,The staff are very very friendly on reception coudnt us enough ,The rooms are very clean you don’t get fruit on arrival or a dressing gown you don’t get a change of towels so bring your own as the towels are very thin ,you don’t get the fruit or the pastries that’they show you on the photos so don’t be fooled !!!the place is clean but don’t Expect what you see on these photos as it’s not true ,but,it’s very close to the Square and to get about