甲米奧南可可特爾飯店的評論

住宿方回覆: Dear Yee,Thank you for your good rating, and we truly appreciate you sharing your experience. It is wonderful to hear you enjoyed our breakfast and found the location convenient for the beach.We are sorry to learn about the condition and comfort of the kid room. Your comments have been shared with our housekeeping and maintenance teams for immediate follow-up, as this is not the standard we aim to provide.We appreciate you choosing our hotel and look forward to the opportunity to host you again for an even better stay.Best Regards, Mr.Rafiey Dauds Resident Master

住宿方回覆: 尊敬的客人,感謝您選擇入住Kokotel Krabi Ao Nang並分享體驗。我們很高興您覺得我們的員工熱情友好，房間乾淨寬敞，早餐美味，而且位置便利。您熱情地再次光臨，是我們收到的最高讚美。我們永遠樂意歡迎您再次光臨。此致敬禮， Mr.Rafiey Dauds 住宿主管

住宿方回覆: 尊敬的宾客，感谢您的评价，并感谢您抽出宝贵时间与我们分享您的入住体验。我们很高兴得知您对我们酒店的地理位置和员工的热情服务感到满意。我们非常重视您关于清洁方面的反馈。我们一直在努力提升服务质量，您的意见对我们至关重要。我们将重新审视清洁标准，并在必要时进行调整。诚然，我们的泳池可能略小，但正如您所指出的，酒店毗邻大海，为您提供了一个绝佳的替代选择。我们非常高兴得知您计划再次入住。毕竟，确保宾客的舒适和愉悦始终是我们的首要任务。我们期待您的再次光临，并竭诚为您提供更加愉快的入住体验。此致，酒店经理 Rafiey Dauds 先生

住宿方回覆: 親愛的Muyizaizhou,感謝您花時間寫評價，我們非常重視您的反饋。十分高興您讚賞了陽台設施、寬敞的房間以及清潔的浴巾。我們將努力保持和提升這些優點。對於您提到的馬桶和玻璃之間的距離以及花灑的問題，我們已經記錄下來，並已轉交給維護團隊進行檢查和修復。我們瞭解這可能會影響您的住宿體驗，對此我們深感遺憾。很高興聽到您對前台服務表示滿意。員工緻力於提供最高水平的服務。收到您的認可，我們感到非常欣慰。再次感謝您選擇我們酒店，衷心期待您再次光臨。希望下次能為您提供更加完美的住宿體驗。此致Prapasiri Gomalanon, Ms.駐店經理

住宿方回覆: 尊敬的客人，感謝您的積極評價和讚美。十分高興能夠為您提供一個舒適、乾淨的環境，使您在此感到賓至如歸。前台接待人員也對您的好評感到十分榮幸。的確如您所説，有朋自遠方來，不亦樂乎！我們希望每一位客人都能體驗到這種感覺。期待着在不久的將來再次為您服務，謝謝！此致Prapasiri Gomalanon, Ms.駐店經理

住宿方回覆: 親愛的 Benjoel，感謝您的精彩評論，並強調我們酒店靠近奧南海灘的優越位置、附近各種餐飲選擇以及位於一樓的按摩水療中心的便利。我們很高興聽到我們的家庭房完全滿足您的需求並且您在這裡過得很愉快。您的推薦對我們意義重大，我們很高興得知您發現我們的飯店是家庭入住的絕佳選擇。我們期待您和您的家人再次回來享受另一個愉快的假期。此致，Prapasiri Gomalanon，View（女）駐地大師

住宿方回覆: Dear Nath,We are thrilled to receive your excellent rating and truly appreciate your thoughtful feedback. It is wonderful to hear you enjoyed our comfortable bedding, convenient location, and the indoor playground that makes stays easier for families. We are also delighted that our team’s friendliness stood out during your visit. Please accept our apologies for the aspects of the room condition that did not meet your expectations, particularly the furniture and shower. Your comments are very helpful, and we are reviewing these areas as we continue to refresh our rooms. Thank you for choosing Kokotel Krabi Ao Nang and for sharing such encouraging remarks. We hope to have the pleasure of welcoming you back for another wonderful stay with us.Best Regards, Mr.Rafiey Dauds Resident Master

住宿方回覆: Dear Hashmath,Thank you for sharing a high rating and for highlighting our prime location near the beach, shops and dining; being so walkable is something many guests value. We are delighted our setting made your stay convenient and enjoyable.We also note your comments on the room condition and that some areas would benefit from refreshment; we truly value your feedback as it supports our ongoing improvements. We’re grateful you left overall satisfied and would be delighted to welcome you back to Kokotel Krabi Ao Nang for an even smoother stay next time.Best Regards, Mr.Rafiey Dauds Resident Master

住宿方回覆: Dear Haruii,Thank you for taking the time to provide such a positive review. We are thrilled to know that our location added to the enjoyment of your stay, as we truly pride ourselves in being conveniently located close to the city center. It's always wonderful to see our efforts being reflected in our guests' experiences. We will continue ensuring that our location provides the best access to the city's attractions, therefore, adding more value to your stay. We appreciate your kind words and look forward to welcoming you back for yet another perfect stay.Best Regards,Prapasiri Gomalanon, Ms.Resident Master

住宿方回覆: 尊敬的弗拉基米尔先生：感谢您的反馈和宝贵意见。对于浴室噪音和通风问题给您带来的不便，我们深表歉意。您的意见将有助于我们改进服务。我们已着手处理客房状况，并正在努力进行内部装修和升级。我们理解您对面向主街的窗户噪音的担忧。我们一定会与专家讨论这个问题，并寻找改善隔音效果的方法。我们还计划与附近的酒吧保持沟通，寻求解决方案，以确保我们的客人无论何时都能享受舒适的住宿体验。感谢您选择入住我们酒店，我们非常感谢您提出的改进建议。希望您下次入住时能够满意我们所有的改进。此致，敬礼！Prapasiri Gomalanon 女士，酒店经理

住宿方回覆: Dear Farah,Thank you so much for sharing your experience. I'm really pleased to hear that our team made you feel genuinely welcomed and cared for. Creating a warm and thoughtful experience for our guests is something we take great pride in.I also appreciate you highlighting the issue with the bathroom. Please accept my apologies for the inconvenience caused. I’ve already shared this with our maintenance team to ensure it’s properly addressed. We’re also working closely with our housekeeping staff to enhance our cleanliness and comfort across all rooms.Your feedback is truly valuable, and I would love the opportunity to welcome you back for a stay that exceeds your expectations in every way. Best Regards,Prapasiri Gomalanon, Ms.Resident Master

住宿方回覆: 尊敬的賓客，感謝您如此熱情周到的點評。我們很高興得知您入住愉快，並喜歡屋頂泳池和兒童遊樂區。我們致力於為所有年齡層的賓客營造舒適的氛圍。我們很高興您欣賞客房的舒適潔淨、早餐的美味，以及客房內設備齊全、香氣宜人的客房。尤其高興的是，我們協助您預訂了前往普吉島的麵包車票，讓您入住更加便利。照顧賓客的舒適是我們的首要任務，您的好評激勵我們繼續秉持這項精神。期待您的下次光臨，並期待再次歡迎您再次光臨。祝好！ Prapasiri Gomalanon 女士，飯店經理

住宿方回覆: 尊敬的客人,非常感謝您選擇 Kokotel Krabi Ao Nang Hotel 並分享如此詳盡的體驗。得知您認為酒店性價比高，並喜歡樓下咖啡廳的早餐與便利的地理位置，我們感到非常高興。我們也很欣慰周邊的用餐和購物環境給您帶來了方便。特別感謝您提到我們在跳島遊和渡輪旅行中受到的熱情歡迎，以及 Hong 島的美麗和豐富的海洋生物令人難忘。我們致力於打造一個家庭友好與環保的環境，希望您和家人未來還能有更多的快樂時光。歡迎再次光臨，體驗我們大堂的特色活動以及美麗的奧南海灘。此致敬禮，Mr.Rafiey Dauds住宿主管