PPANCHALThe hotel is centrally located , it is near to railway station, bus terminus and all major temples. It has spacious parking, The staff are very helpful. The rooms are neat and clean. The food in the restaurant is good & tasty. It is a good place for a family to stay. Hotel Classic Sarovar Portico, Trivandrum|I had an exceptional experience during my stay at Hotel Classic Sarovar Portico
訪訪客In one word, Excellent. The service provided was excellent. You would feel it was a 4 star hotel. The best stay we've had while visiting India. Very clean and the deco is so pleasing to the eye.
The ***ager was excellent, so were the staff. The ***ager was very accommodating of our needs. Did everything to make our stay comfortable. No wonder the staff were so good. As for the chef! what can I say. Excellent. Meals were delicious and cheaper than eating out of the hotel. Wish I could have brought him back with me!!!
No hesitation to recommend. As I said, equivalent to a 4 star hotel
訪訪客用戶Very good location, only 5 mins away from the main cliff. Clean rooms, and bathroom was decently maintained. There are not a lot of amenities considering that it's a homestay, so bring those items with you. But basic soap and shampoo was available. A kettle was there ***** with tea bags, etc. Breakfast was fine, for the price we paid. The caretaker jishu was available throughout our stay for any help. Extra bed was not available, but an extra mattress was given upon request. Don't expect an exquisite customer service because there are no trained hotel staff here. Only one caretaker is available for the full property. The main usp has to the proximity to the beach.
GGavinAngOverall, I am happy to stay here throughout this one week simply because all the staff are super friendly. Greetings to me every day and smile all the time.
Only some personal comments regarding the hotel access card, no disturb/ clean my room card are not 5 star hotel standard.
Most importantly is the hygiene issues need some effort or improvement. The drinking water cap is dirty, the cup is dirty, the wall gets mouldy, etc.
Most of the food in the restaurant is not available. Advice to simplify the menu.
Gym facilities are old, some already spoiled and not fixing yet. No towel provided.
FFritzThe location is great, right next to the train station and you can't really go wrong for the given price, but it's really hot and sweaty. The bathroom is very dirty and feels like it would give you foot fungus and in general it's not clean. You basically get what yoh pay for.