綠蔓飯店- 萬豪旅享家設計飯店品牌成員

This is my second stay with The Luma Hotel during this trip. This time the check-in was seamless and we were upgraded to room 200, the biggest room they had. The room is massive, two big beds, separate shower and toilet, shutters between bathtub can be closed. For travellers who don’t like the usual pokey hotel room, this one is for you! The bathtub is God-sent especially after hiking Mount Kinabalu. Overall service was smooth, very happy with this stay.

The check-in experience is great. The Luma Hotel team are all very friendly. Parking is available right at the entrance of the hotel for a fee of RM30 per day. They provided cold towel and welcome drink to help me freshen up after my long drive from Kundasang. The room is clean and spacious. You can view the bathtub from the bed if you open up the panels. This is great for those with kids and want to monitor them from the comfort of your bed. There is no swimming pool but this is understandable for the size of the hotel. Breakfast is decent with good spread. Not much crowd at 6am. There are 24hrs convenience stores within the same building for those who need to buy your supplies. The hotel is located near the Airport and Imago Shopping Mall. Other places of tourist attractions are also nearby if your are driving or book e-hailing services like Grab. Last but not least, I would like to thank the team for the personalised birthday card and the complimentary cake. It is truly memorable.

The hotel, service and location are very good. A lot of eateries and convenience store at the same building. Nearby jetty and shopping mall. Hotel offers valet parking in front of the hotel for self drive guest, RM30 per day, multiple entries. Breakfast is simple. This room type is facing the Main Street so it is quite noisy at night time, sound proof is not that good.