科塔अरिहंत प्रोविसन स्टोर附近住宿

1. During our recent family trip, we booked a Suite room at Lotus Ananta Elite in Kota. Upon arrival, we were met with a lack of assistance in parking and an overall disheartening experience. This review will delve into the numerous issues encountered during our stay, shedding light on the unprofessionalism and negligence observed from the hotel staff. 2. Parking and Reception: Upon arriving at the hotel, there was no one available to assist with parking, not even the security guard. Subsequently, we had to personally approach the reception and request their help. It was only after our persistence that Ms. Apporva, the receptionist, reluctantly assisted us. The lack of initiative and absence of any staff present to guide and accommodate guests' needs was a notable disappointment. 3. Room Condition: Our allocated room, number 407 on the fourth floor, was shockingly unprepared and uncleaned. This lack of basic maintenance included bed sheets and linens plagued with hair and an overall untidy environment. To compound matters, the glassware, phone, and corners of the room were dusty, reflecting a lack of cleanliness throughout. Considering that this hotel is supposedly affiliated with the ANANTA GROUP OF HOTELS, such negligence was completely unexpected and unacceptable. 4. Complaints and Assistance: Disturbed by the state of our room, we promptly alerted the front desk about the unsatisfactory condition. The staff assured us that someone would be sent to rectify the situation by cleaning the room and replacing the linens. Unfortunately, we were confronted with further disappointment when the person assigned to handle the task was the same individual who had initially brought our luggage to the room - a local boy named Mr. Mohit, seemingly untrained in housekeeping duties. This lack of professionalism was disheartening, as we expected trained professionals to handle cleaning tasks. 5. Room Service Mishaps: Arriving at 19:30 on October 26th, 2023, we decided to order in-room dining. However, the person attending the call, Mr. Omvir, refused to prepare scramble eggs. Curious about the limitation, we inquired further, only to be met with hesitance and excuses. After a delay, he eventually agreed to prepare the requested dish. Subsequently, we requested Mac & Cheese, which he claimed was unavailable and recommended alternative pasta options. This lack of knowledge regarding the hotel's offerings was astonishing, further highlighting the unprofessionalism we experienced throughout our stay. 6. Regrettably, our stay at Lotus Ananta Elite in Kota was marred by multiple disappointments. From the lack of assistance upon arrival to the unprepared and unclean room, it was evident that the staff failed to uphold the standards expected of a hotel affiliated with the ANANTA GROUP OF HOTELS. Furthermore, the unprofessional behavior of the housekeeping staff and the lack of knowledge displayed by the room service attendant further compounded our dissatisfactio

不要和這裏的5start評分一起去。酒店在圖片中看起來不錯,但實際上走廊和房間都很悶,很臭。工作人員一點也不禮貌。入住的第二天,我們在10.05am吃早餐,因爲我們外出工作,我們直接去餐廳吃早餐,因爲我們早上6點出去在香巴爾河的官方活動。當我們回來時,我們的一位同事也加入了我們。雖然我們幾乎得到了自助早餐的剩菜,從我的盤子裏,我提供了一個idli,請介意我只有單一idli給我們的同事只是出於禮貌。令我驚奇的是,服務員已經拿出了一份全套的咖啡壺,當我們說你爲什麼把賬單帶來時,他說:“先生,阿普基盤子se khayatha”我說“夥計,那只是一個idli”他說“哈先生,你必須支付這個賬單,這是我們的規則”想問什麼樣的愚蠢行爲和規則???這不是關於賬單,而是關於人們在那裏是多麼無情。好客意味着充分照顧和尊重客人,而不是羞辱客人。客人。管理層和業主在經營酒店之前應該學習這一點,也以同樣的方式培訓員工。不會推薦這樣的酒店,員工,管理層和業主就像一堆FOOLS

Had an amazing stay. Nice clean rooms, good room service, serene property, very well maintained.Food was prepared very well and the hotel staff was so helpful and well behaved, locality is in the centre of city hardly 3 km from riverfront and railway station.

可愛的地方,住在克拉克斯酒店,房間是嘿生的。食物很好吃,很緊張。每個安全措施都是每個工作人員和***年齡,安全人員做了適當的掃描。非常順利的入住和退房。謝謝。

Well maintained staff and behaviour is awesome house keeping is at time and the food is awesome overall its a good experience