加爾各答Kolkata Centre for Creativity附近住宿

Service was too too late. Once i asked them slippers and comb they took 20 minutes to bring and there service was too too late

酒店不乾淨,所有工作人員都需要更多的培訓。

第一晚入住該酒店，由於是入住前的紅眼航班，早上6點就到了前台，前台告知提前入住需再支付一天房費，通過攜程溝通也無果，雖說是規定，但規定也有變通的吧，衹想洗個澡，希望以後能改進下

The Rooms and washroom were clean. The location is quite good.near to city centre 1 and karunamoyee. The ac and tv was working perfectly fine. The food you will get is good in taste and homemade. Overall it was a nice stay in Saltlake are kolkata

I shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members ***ning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like *****s with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else. Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be). Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.

It was a wonderful experience with the hotel and the service was really prompt and wonderful especially Ms. Mansi and Ms. Bhaswati were really well behaved and courteous. Keep up the good work and hope to see you guys soon in our next visit. Thanks, Alivia Das

酒店工作人員尤其是早餐餐廳工作人員的服務很棒。他們總是關心你想要什麼，並為我和同事提供食物選擇。當然，早餐的食物很棒，有多種選擇。我非常喜歡咖啡和蛋糕。當他們知道我們是在酒店的最後一天時，他們準備了簡單的蛋糕，但餐廳團隊的熱情好客。非常感謝，我們會再回來。

距離機場很近，但周邊環境不夠理想。房間寬敞，很乾凈，免費供應瓶裝水。第二天出行早，提供的早餐盒很不錯。服務員工客氣禮貌。

Hi this is Adhiraj Mandal. I loved Ibiza and I loved the swimming pool and breakfast,lunch and dinner. And my brother Munu really loved the Kidszone and I really loved the disco... Aftab uncle you are the best,as you gave everything I wanted.

如果你想在機場附近停留很長時間,這個地方很棒。乾淨的設施,友好的工作人員,體面的食物和飲料選擇,最重要的是,距離機場終端5分鐘。如果你有清晨的航班要趕上,那麼非常適合中途停留