阿斯特爾傳統飯店

Aster Heritage 酒店將以其現代而又古老的魅力讓您著迷。設計美觀，配有復古留聲機加爾各答圖片和大床 - 保持客人的舒適度，這也反映在他們的團隊提供的服務中。無論是抵達時提供的冰茶還是他們提供的美味自製餐點 - 這個地方都超出您的要求。這個地方一塵不染，他們全天候提供服務，滿足您的任何要求。他們會微笑著去做。 Aster Heritage 擁有不同類別的客房供您選擇，而且價格非常合理，設施齊全。我是他們財產的常客，我對他們非常滿意。我強烈推薦，別無選擇，就來這家飯店吧。你一定會喜歡的😊

TOTALLY WASTE OF MONEY, DON'T BOOK IT. NO RESTAURANT, NO HAND TOWEL PROVIDE, NO SOAP, LUNCH DINNER TO ORDER 3 HRS BEFORE AND IT WILL COME FROM OWNER'S HOME, BATHROOM WAS HORRIBLE, LIKE SERVANT'S QUATER. ITS A COMPLETE FAKE. NO RECEPTION DESK ALSO. 😄 IT IS A TOTAL FAKE HOTEL.

I have no one positive point, for this reason no stars has been given. I would never recommend anyone this place for stay! These pictures which represent the room are completely different and opposite what you see when enter the room. For example, the washbasin was broken and not everything was clean. This is more for youngsters rather than for family visit. Also, the host Divya is not present when you enter the guest house. Lastly, we planned and booked two days for the stay and one the first day when we saw the condition of the room we immediately changed our plan and tried to get refund for the second day but unfortunately we did not get it.

This was our third and last stay in this place. We chose this place looking at the photos and the impressive descriptions in their website. In reality, the place is poorly maintained. Considering that it is housed in nearly a century old historical building named Stephen Court, that once caught fire in March 2010 – it is expected that the maintenance following that tragedy should have been such that it would be safe for the inmates thereafter. But alas!! It is not so. First of all being right on busy Park Street – it is noisy right through the day – till at least late evening. Secondly – there is NO parking available for visitors. Cabs need to be parked far away from it – in case one is fortunate enough to find one – otherwise one has to be at the mercy of God. In August 2022 when we came it had been raining incessantly and the walls were dripping (through the AC also – to my horror!! See the photos! – unfortunately I cant attach the video of this episode!) Well this was rectified after we raised a hue and cry last time. Also the kitchen hygiene and washroom sanitation is not up to the mark. Basically the place was being managed very efficiently by two caretakers – Naren and Tarak – both of whom are excellent supports and they tried their level best to address all the grievances. Naren unfortunately was missing this time and so Mr Tarak this time was overloaded with the work of taking care of the inmates – which he did with a smile of course! But this is not the ideal situation and certainly not the best example of hospitality. You will find dysfunctional plug points in the room – both taps in the washroom producing hot water ( it was mentioned that it’s because the water in the overhead tank was getting heated – which ideally should be addressed before they rent out their accommodation). So finally we were gifted with a bucket of cold water to make do for the day!! On top of everything, the owner attempted a number of times to shift us from one room to the other, but since we were not sure if it would be a case of ‘frying pan to fire’ we resisted. I realised that they don’t have inverters in case of power failure – which happened this time and we were left high and dry – not knowing what to do!! Book at your own risk!!

Comfortable, safe, clean and pretty, located in the finest area with the most helpful staff and an always available host. Whether you're traveling solo or with friends and family, I'd highly recommend Aster Heritage!

Comfortable and spacious, Aster Heritage has an old soul. Very plush with old school designs and new age comfort! We were taken care of well. They even accommodated us on short notice after we had a horrific experience wrt accommodation in Kolkata! Definitely consider staying here on your next visit! I know I will.