不論是商務還是休閒旅客,加爾各答威萬塔EM岔路飯店都能讓您的加爾各答之行變得更加美好而難忘。旅客們會發現Kolkata Food Walk、Shibananda Dham和Tagore House距離飯店都不遠。飯店佔盡地理之宜,Shri Shirdi Sai Baba Mandir、科學城和Zaara離此都很近。在空閒的時候,去酒吧喝杯飲品放鬆一下是不錯的選擇。如果旅客想在自己的房間舒適的用餐,飯店可提供客房服務。在享受飯店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Dum Pukht(印度菜)、The Wall和Mirch Masala Restaurant & Bar(印度菜)也許是可以讓您找到答案的地方。旅客可以去健身室揮灑汗水,重煥活力。飯店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。為了方便旅客,飯店會提供接機服務。
I shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members ***ning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like *****s with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else.
Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be).
Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.
Room was fine, clean n comfortable with perfect air con temperature. The half open shower cubicle in the wash room is annoying since one needs to be carefully taking shower to avoid the mess up of the entire washroom. Full partition would have made life better. Food is good with great spread in the weekends lunch n dinner. But the hotel crowd is quite low especially in the morning breakfast hour. The hotels policy to let out rooms n conference rooms to companies is the result of this. No offence but the restaurant gets extremely noisy with this crowed bulldozing their way for food and judging people around. The also dump their backpacks in the restaurant chairs but take seat in others. This experience is not once but in both my trips in end May 22 and this early Aug 22. Not sure what hotel can do about it but this is what it is. The restaurant staffs are friendly while the reception staffs needs more training. They are cold and lack professionalism.
Overall good place to stay for the price they charge.
坐落在New Town,加爾各答機場溫德姆豪生飯店在加爾各答佔盡地理之宜。從飯店很方便到達加爾各答機場,僅有3km距離。包括Lokenath Temple和Rabindra Tirtha都在短距離內,入住飯店的旅客在該地區遊覽會很方便。飯店鄰近多個熱門旅遊景點,包括Artsacre Museum of Bengal Modern Art、Walks of Kolkata和Motijheel Mosque and Cemetery,旅客可以將行程安排的更加緊湊。所有極具特色的客房都配備有空調,讓您感受到更加貼心細緻的入住體驗。浴室內提供24小時熱水,讓您感受到賓至如歸的享受。您可以在大廳吧點上一杯,在優雅的氛圍中小酌一番。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。在享受飯店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,CAFÉ EKANTÉ(CAFÉ EKANTÉ)(東南亞菜)、Chillies和McDonalds City Center(西式快餐)也許是可以讓您找到答案的地方。飯店種類繁多的休閒設施能為每一位下榻於此的您創造多元化的休閒空間,這其中包括Spa和健身室。飯店設有會議廳和商務中心,為旅客提供高品質的商務服務。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
旅客若想住在加爾各答的New Town,那麼智能連接將會是一個便捷的選擇。加爾各答機場位於距離該飯店大約4km的地方。著名的景點Artsacre Museum of Bengal Modern Art、Lokenath Temple和Rabindra Tirtha均可步行很短距離到達。從飯店到Mother's Wax Museum遊覽很方便,Eco Tourism Park和Eco Urban Village也均在附近。所有極具特色的客房都配備有空調,讓您感受到更加貼心細緻的入住體驗。旅客想要在自己的房間邊聽音樂邊享受美食,只需呼叫送餐服務。在享受飯店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,The Square(東南亞菜)、CAFÉ EKANTÉ(CAFÉ EKANTÉ)(東南亞菜)和Chillies也許是可以讓您找到答案的地方。飯店提供的休閒設施,旨在為旅客營造多姿多彩、奢華完美的住宿體驗。飯店配備有會議廳,可供旅客使用。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
訪訪客用戶2023.08.11
A Semi-Govt property constructed with the right intention. Great option for single traveller - both leisure and business. As of now, the property is clean and crisp given its infancy. Hope, the authorities do the proper upkeep which is usually lacking in Govt/Semi-Govt properties. Rooms - fresh and airy. Clean washrooms. Spacious compound where you can chill out. Location being on the city's periphery may be inconvenient for some. Car parking available for guest. Buffet breakfast served could be better. Highly VFM place with option of monthly rental which makes it even greater value. Recommended if location is not an issue.
若想要遊覽加爾各答,加爾各答機場智選假日飯店將會是一個不錯的的住宿之選。加爾各答機場位於距離該飯店大約2km的地方。從飯店到Rabindra Tirtha遊覽很方便,Walks of Kolkata和Lokenath Temple也均在附近。飯店為您在客房內配備了熨衣設備、房內保險箱和空調,所有入住的顧客均可便捷的使用。電熱水壺和咖啡壺/茶壺可供使用,便捷的客房設施定能讓您倍感舒適。浴室內提供拖鞋、24小時熱水和吹風機,讓您感受到賓至如歸的享受。酒吧給旅客提供了一個舒適的環境,可供休憩。旅客想要在自己的房間邊聽音樂邊享受美食,只需呼叫送餐服務。若是覺得飯店的餐飲無法滿足您挑剔的味蕾,不妨去附近的McDonalds City Center(西式快餐)、Green Chilli Restaurant或Golden Spoon品嚐下一流的推薦美食。飯店的健身設施有健身室。飯店配備有會議廳和商務中心,可供旅客使用。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
不論是商務還是休閒旅客,吠陀鄉村水療度假村都能讓您的加爾各答之行變得更加美好而難忘。從飯店出發,至加爾各答機場僅有10km遠。在大廳吧點上一杯消除一天的疲勞,對於旅客來說是一個不錯的休閒選擇。如果您喜歡安靜的用餐,飯店可以提供房間送餐服務。在享受飯店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Chufang The Kitchen、Coffee House New Town和Yagna(東南亞菜)也許是可以讓您找到答案的地方。飯店種類繁多的休閒設施能為每一位下榻於此的您創造多元化的休閒空間,這其中包括按摩室和健身室。飯店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裡的原因。品質保證的禮賓服務,讓您真正體驗賓至如歸的享受。
2024.10.10
The welcome was very good and nabinita helped me checking in very smoothly meanwhile she was asking for any issue. Stay wqs good breakfast was excellent,dinner could be improved although it was good. Thank you nabonita for helping me throughout the stay.
訪訪客用戶I recently stayed at Roland Hotel, and I must express my extreme dissatisfaction with the entire experience. The most glaring issue was the appalling internet connection. Despite their claims of providing seamless connectivity, I found myself struggling to maintain any form of online presence. This was particularly frustrating as I needed the internet for both personal and professional purposes. Moreover, the staff’s attitude towards this problem was shockingly unprofessional. When I approached them regarding the internet outage, their responses were inconsistent and unhelpful. One moment I was watching TV, and the next, they denied any internet availability for the TV service. It was baffling to encounter such contradictory statements from different staff members. But what truly added to my disappointment was the billing discrepancy. The hotel’s website had clearly stated a 30% discount on the invoice, yet the bill I received had no such deduction. When I inquired at the reception, their explanation regarding tax additions did not align with the final amount, which was still inexplicably 2500 more than expected. I felt compelled to make the payment, given the circumstances, especially with my two-year-old son with me, but it felt like being subjected to the hotel’s unfair practices. Attached is the invoice that highlights this unfair treatment. I strongly advise against staying at Roland Hotel. The level of service is severely lacking, and it seems customer satisfaction is not their priority, especially once payment is received. Please be wary of these issues if you consider staying here. Be cautious about if considering a stay at Roland Hotel: 1. Internet Connectivity: Be prepared for potentially poor or unreliable internet service, which could be a significant inconvenience, especially if you require consistent online access. 2. Staff Responsiveness and Consistency: Expect possible challenges with the staff, including receiving contradictory information and unhelpful attitudes towards resolving issues. 3. Billing and Promotions: Be vigilant about billing practices. Confirm any promotional discounts (like the mentioned 30% off) in advance and carefully review the final invoice for accuracy, including understanding how taxes are applied. 4. Customer Service Post-Payment: There might be a notable decline in service quality or responsiveness once payment is made, so it’s advisable to address any concerns or issues before settling the bill.
訪訪客用戶Hotel is nearby birla school, mint o park. Park street and Arselan biryani ( park circus) is walkable distance. Theater road join birla platarium. Rate is quite high on the basis of service. Breakfast is not good. Charging for drinking water. Restaurant was full of hukka lover in the evening. Smoke is everywhere in restaurant.
TTanjilHonestly speaking, the hotel was great. The location was a bit far from the airport, BUT it is located at one of the cleanest places in Kolkata, making it a huge plus. Now for the details:
Room: 5/5. The decoration, the ambiance, the wall art.
Lobby and other places: 5/5. Absolutely loved the design and hotel architecture.
Bathroom: 3.5/5. Honestly, it is a basic bathroom, but I expected more from a 5 star hotel, even on the cheaper rooms. There was no bathtub, which I feel is fairly common everywhere I’ve stayed in.
ONE PROBLEM: A major issue I have faced was after turning on the water. It had a smell, which I am guessing is from the river beside it. I feel like the Hotel should add a water filter to avoid this problem, because the smell doesn’t go away until the water is turned on for at least 5-10minutes. If I wasn’t South Asian, I probably couldn’t have taken the smell as easily as I did. I would put this in High Priority to fix for attracting many more customers.
Bar and Food: 4/5. Good collection, great taste but very expensive.
Lastly, a shoutout to Al Jabbar and Al Sahid from the Housecleaning service, they were extremely polite, fast, very thorough with their cleaning and very well mannered. Absolutely a delight to talk to and learn about the local areas.
I would definitely stay at this hotel again. Very rare to find such good hotels, with some minor flaws.