Ratnapriya飯店及度假村

I have stayed in many hotels, but this was by far the worst experience I’ve ever had. From the moment I arrived, it was a disaster. The check-in process was painfully slow, with an uninterested staff member who barely acknowledged my presence. No warm welcome, no basic courtesy—just a tired, uninterested glare. The room? A complete horror. Stained sheets, a musty smell, and a barely functioning air conditioner. The bathroom was even worse—mold in the corners, broken fixtures. The towels provided looked like they hadn’t been washed in ages. I wouldn’t be surprised if they were just refolded and reused.

I have stayed in many hotels, but this was by far the worst experience I’ve ever had. From the moment I arrived, it was a disaster. The check-in process was painfully slow, with an uninterested staff member who barely acknowledged my presence. No warm welcome, no basic courtesy—just a tired, uninterested glare. The room? A complete horror. Stained sheets, a musty smell, and a barely functioning air conditioner. The bathroom was even worse—mold in the corners, broken fixtures, and a leaking faucet that dripped all night long. The towels provided looked like they hadn’t been washed in ages. I wouldn’t be surprised if they were just refolded and reused. Service? Nonexistent. Calls to reception went unanswered, and when I finally tracked someone down, they acted as if I was bothering them. I asked for a fresh towel and was told, “We don’t have extras.” Housekeeping never showed up, and when I requested basic toiletries, I was met with a shrug. The so-called restaurant was another disaster. The food was overpriced, bland, and served cold. I saw multiple guests complaining, but the staff couldn’t have cared less. The breakfast buffet was a joke—stale bread, watery coffee, and a questionable-looking fruit platter. To top it all off, the noise level was unbearable. Paper-thin walls meant I could hear every conversation, argument, and movement from the neighboring rooms. Sleep? Impossible. I couldn’t check out fast enough. No apologies, no interest in feedback—just a miserable experience from start to finish.

Mannersless people they don’t know how to treat with others pathetic service don’t recommend plz don’t go at any cost

Best room & Best bathroom restaurant and parking and all our best I like this Hotel

room service is so bad … they don’t know how to treat… bad food also washroom condition was not good.

It was quite place and easy ask for any help needed and they also co-operated for early check-in thank you for this service