As an experienced traveler who has stayed in numerous hotels and resorts worldwide, this is my first time writing a review. My husband and I chose Cabana Hotel to celebrate our honeymoon, but we left extremely disappointed due to several issues:
• Upon arrival, after a long journey involving flights and a ferry, we discovered there was no hot water in the shower. This problem persisted throughout our stay.
• We paid extra for a room with a bathtub, but the hot water supply was insufficient, rendering it unusable. Multiple repair attempts were unsuccessful.
• The air conditioning was not adjustable, leading to discomfort.
• Frequent power outages disrupted our stay.
• The Wi-Fi was weak and often non-functional.
• Breakfast options were very limited, and the coffee was the worst we’ve had in Thailand.
• Snorkeling equipment provided was defective.
• The receptionist was unresponsive to our complaints, and the hotel failed to take responsibility for these issues.
In summary, the high price we paid did not match the subpar experience. The hotel felt like a 3-star establishment with outdated infrastructure. Regrettably, we had to switch to another hotel during our honeymoon and cannot recommend Cabana Hotel; in fact, we advise others to avoid it.
翻譯
