查汶麗晶海灘度假村

A pleasant experience even though the hotel is aged.

We absolutely loved the hotel. We ordered the deluxe room with outdoor bathtub, and they gave us a small room, so I suggest you check you got what you paid for. We asked to change rooms and after that everything was amazing. The breakfast is good, there are free yoga and Pilates classes, the location is great. Would really recommend.

The staff there were excellent and very friendly. There were issues with day beds by the pool as people would leave their towels there all day, it needed more policing by staff. By the third day there were never any pool towels or day beds available. Cleaning of the rooms took most of the day which was annoying as they would knock in the afternoon when you were getting ready to go out. You weren't supposed to flush toilet paper down the toilet (so much for a 5 star resort). My friends room was infested with wasps, they sprayed the room however, you could not enter for 2 hours. It was expensive in comparison to other hotels where we have received 5 star service.