蘇美島Bangrak Market附近住宿

去到麗思時我剛剛進入退燒狀態，咳嗽很嚴重，入住當晚，酒店經理派了會説中文的Rosie來關心我情況，當晚貼心送來姜水和止咳糖漿，特別暖心和照顧，第二天遇到也會關心詢問情況，晚上從外面回到酒店房間看到Rosie的留言和水果大餐特別感動。這家酒店的服務相當相當貼心 ！相比..前兩天呆在洲際酒店發燒時有明顯對比，真的太感動了，走之前還送了一個小禮物。最遺憾的是我在麗思酒店Pak Tai餐廳把所有兑換的泰銖都花完了，沒留小費😔

因為帶着小朋友，考慮到不方便換酒店，就連訂了5個晚上，酒店總體環境很好，度假風滿滿，小朋友每天在泳池玩得不亦樂乎。但是酒店的早餐就比較單一，天天一個樣；房間很寬敞，有大陽台方便晾曬衣服，不過毛巾這些看着不大乾淨，床單也有些污垢。最讓人無語的是，酒店把另外一家客人在餐廳的消費，錯誤的記到了我們房間，我們跟前台溝通，要求查看監控，從監控畫面一眼就看出不是我們，但這時酒店工作人員還在糾結，既然不是我們，怎麼簽單是寫我們的房號，本來前面經過反覆的溝通，監控畫面就在眼前，事情就很明顯了，工作人員還不承認是他們酒店的過失，我們這時很生氣了，感覺酒店是找不到消費的這家房號，就想把賬記我們房間，我們當即要求酒店自己查一下入住記錄，和監控圖像對比，找到了這家人入住的房間，前台才把賬單修改了，然後工作人員才承認他們的失誤，搞得退房時很不愉快。感覺酒店在處理問題時很不專業，這麼小的事情要反覆溝通，服務人員還是得加強培訓呀。

非常棒的酒店，感謝中國總經理幫忙安排了位置極佳的房間，這裏的客房設計優雅舒適。房間寬敞明亮,床鋪柔軟舒適,讓人一躺下就能感受到深深的放鬆。酒店的位置極佳,緊鄰海灘,早晨可以在沙灘上看日出。 酒店的餐飲服務同樣令人印象深刻。早餐種類豐富,從新鮮水果到精緻糕點和熱食,應有盡有。 此外,酒店還提供了多種休閑設施,如健身房、游泳池和SPA中心。最愛躺着沙灘邊的躺椅上，服務員立馬貼心的過來給鋪好毯子打好傘。 下次有機會,我一定會再次選擇這裏作為我的度假勝地。

A very pleasant stay! Especially Ammie, very nice staff, gave us extra attentive help and took care like a friend! We were satisfied with both the hygiene of the hotel room and the view, and the hotel's social accounts made the travel process more convenient.

酒店距離機場和商場都不遠，步行距離也有吃飯的地方。沙灘很大，海水很美，延沙灘走走或海水遊遊都很愜意、海水較淺、裏面沙子很軟。不過衹能早晚，太熱了。服務都很熱情，早餐單點很不錯，偏西式、味道不錯。想要無敵海景還是建議高配方，我們的還是部分海景。房間泳池不大，但泡泡很舒服。酒店有中文服務。蘇梅就是隨性的地方

The best thing about this hotel is the staff! They work so hard and handled any problems we had the best they could. The hotel does need updating, We were allocated a Mountain View room, you could just see it behind all the wires and busy road, we upgraded at a cost to a sea view, it was worth it, the view was stunning! The room was comfortable and clean, as much as I tried not to, I couldn’t help but flood the bathroom, the water runs along the bath and straight to the floor! Breakfast was nice and again the staff were really on the ball, the service was faultless! In reception there is a pond that runs all around with several koi carp in, we brought some fish food from one of the pet shops and fed them every morning (there is food behind the desk if you want to fed them) The beach is lovely, Despite the place needing updating and a few repairs I would stay here again, we had a lovely holiday in Lamai.

預訂時,在預訂網站上查看我使用的照片,我非常期待這次入住,當我到達時,我的第一印象是迫不及待地想離開。我們被帶到一間黑暗的昏暗的小房間,但被告知可以升級到高級房間。幸運的是,它好多了,但仍然沒有像預訂網站上顯示的那樣。不要誤會我這個地方很便宜,位置很好,但可能會好得多。很髒,我們不得不去蓮花的清潔產品。牀也可能是一張花板,我不確定上面居然有牀墊?我們住的三天房間沒有打掃,垃圾箱倒空什麼的。游泳池區很髒,人們坐在那裏吸菸******,咳嗽和隨地吐;網站上的照片再次使它看起來很棒 - 在現實生活中不是那麼絕對不是精品酒店。積極的前台工作人員很友好和樂於助人。

思拉瓦迪公認的早餐第一，體驗五天下來真的很好吃。甚至直接當中午飯了。但是就像一些評價一樣，房間之間的私密性的確差了點，這次在思拉瓦迪住了兩個房型，一個別墅雙卧室泳池的，一個大床帶按摩浴缸。別墅已經是最靠邊的一棟了，二樓房間和一樓泳池與隔壁還是很多地方能互相看到。因為是木製圍欄，甚至晚上隔壁別墅二樓的浴缸那裡能看到我們的室外餐桌和泳池。當然我們反向看也能看到一小部分，就理解為能看到燈光啊人影啥的但又不清楚的那個地步。。。。剩下的就是建築123層的大床房，我是1樓有按摩浴缸，與隔壁的圍欄是斜向的木質柵欄。就理解為向下的百葉窗橫着那種。兩邊房間走到那個位置都能看到兩邊。雖然浴缸位置基本看不太清但是也不敢去泡。能看到隔壁室外晾衣架的衣服，甚至如果不拉窗簾能看到一點點隔壁的房間。雖然都是能克服的，但是就是感覺私隱不太好。剩下的就是被詬病的換房，需要中途把老房12點退瞭然後等到3點才能入住新的。雖然不用兩次手續也有人拿行李，但是也是很累。海灘中規中矩，能浮潛但是石頭多一定要帶好防護別像老外一樣。能免費用船和漿板啥的就很nice。總體感覺4.5分 希望私隱再加強，其他都很好。

It was a perfect week spent other there. The decoration of this hotel based on the Thai boxing is exploited in every details. The room is very beautiful , have space , the bed is confortable and the view on the ocean is amazing. The location of the hotel is perfect for every tourist place and the access to the private beach is just amazing. The breakfast is very delicious and very fresh , it is changing every day and the fact that it is an « à la carte » menu is much more better than a classic buffet. The best is the staff , from the people at the swimming pool , the bar , the restaurant , the spa , the reception , the muai thaï trainer.All of them were just amazing , kind , friendly , very polite and respectful. Always would like to help us for any subject. I highly recommend this hotel if you want a relaxing time and perfect time.

My daughter wanted to go somewhere really special to celebrate her 30th birthday and was interested in going to Thailand. Then she saw some photos of this hotel and it’s amazing views. After reading the reviews the decision was made. We were so excited and so hoped it would live up to everything we dreamed of. We had chosen a private pool villa and it was THE most amazing room with a private pool and outside jacuzzi in a beautiful garden. We felt like we were living in a dream. The big round inside jacuzzi bath in our bathroom was huge. On her birthday I had decorated our room and the staff matched the colours with petals on the bed and two cakes. One was made from towels the other was a delicious white chocolate one! The room was behind the main beach pool so we would get a buggy up to the lounge but we always chose to walk down the big hanging bridges back to the room. The views were stunning and the bridges and stairs looked so pretty lit up at night. We both visited the spa for treatments on her birthday which were very nice. We wanted to go to an ethical elephant sanctuary whilst in Thailand and the concierge booked us to go to Samui Elephant Kingdom. This was just a short drive from the hotel and was one of the high lights of our trip. It was a wonderful experience and we would definitely recommend it. The club lounge was where we had our daily afternoon tea and evening drinks and canapés. The club staff were great they got to know us and knew my daughter liked the duck spring rolls. To her surprise they brought out two on a plate with candles in on her birthday whilst singing “happy birthday“. It’s the little things that make it perfect. I would like to thank you all for everything. I can only remember a few names, Lisa, Knowfang, Meen, Markey but you were all great. A special thank you goes to Dow. You were amazing, kind, professional, friendly and very helpful especially when the air con needed attention. I can’t thank you enough. I had wished we got to see you before we left to say it personally but it was your day off. All the staff from management to ground staff were professional, friendly, polite and always had a smile on their faces. The service was excellent. The hotel app was great. If you wanted anything you just sent a message and the response was immediate. We wanted different pillows they were there in 5 minutes. We asked for sun loungers for our garden again there in a few minutes. We had a problem with the air con and immediately the engineers came. I have never stayed anywhere with such great service. This hotel not only lived up to expectations it surpassed them. It really was like living in a dream. Thank you to all the staff for making this the perfect holiday. We will most definitely be back.