象島的海灘飯店

當天入住滿房，前台給我們升級了房型，獨棟木屋二樓視野更好，面積最大，房間是我喜歡的全實木風格，酒店猶如在熱帶雨林中，酒店的沙灘比較淺，適合小朋友玩，不用擔心安全問題，我是一個很招蚊蟲的人，但這次入住個人覺得好不錯，並沒有很多蟲子，早餐略微差了一些些，但吃飽肯定沒問題，期待下次再來

酒店外觀設計很時尚，設施配套不俗，有泳池亦近海灘，早餐不錯，但可能較舊，房門有些裂紋；淡季時住宿很便宜，升級房間非常寛敞，工作人員服務態度非常良好，整體性價比高，在象島休閒住宿推介。

酒店服務很好，衹要你能找到服務人員，無論你需要的是不是他負責，都會幫你找一個人處理沒有推卸的情況。 酒店的早餐很豐富，食材新鮮，品類全，米粉味道很好，橙汁應該是鮮榨的很多果肉在裏面。 房間乾淨衛生，一次性用品不包括牙刷，酒店衹有三相插口與國內不通用，兩孔的可以正常使用，每間房都配備了電蚊香。 酒店四個泳池，馬路兩側各兩個，其中帶有3層滑梯的泳池遊玩時請注意安全，轉彎急容易造成擦傷（親測）。 酒店位置極佳，在象島最好的沙灘邊，距離港口也很近，出門就是711以及ATM。

Sehr schönes Hotel, stellenweise leider etwas abgewohnt, aber trotzdem noch ganz schön. Wir hatten ein Bungalow direkt am angrenzenden Fluss, was von der Lage her schön war, jedoch von Innen sehr Standard eingerichtet und ziemlich abgewohnt war. Zudem war es ganz leicht schräg. Aber das hält sich in Grenzen, darüber kann man hinweg sehen. Es gibt 2 schöne Pools in der Anlage mit ausreichend Liegeflächen. Zudem wird ein kostenloser Shuttle Boot Service zum Strand und zur den Fireflys angeboten. Wenn man Pech hat wartet man jedoch lange auf das Shuttle bis es einen wieder mit zurück nimmt oder man verpasst die Rückfahrt (18 Uhr), dann muss man ca. 25 min zu Fuß zurück gehen (Navi oder Ortskenntnisse nötig). Das Frühstücksbuffet ist leider nicht empfehlenswert, die Auswahl sehr klein und geschmacklich auch nicht so gut, dann lieber für kleines Geld auswärts frühstücken. Der Service an sich war völlig okay und sauber ist die Anlage auch. Von der Lage her ist ein Roller vorteilhaft, aber kein Muss, in 15-20 min Gehweg erreicht man auch das wichtigste. Das Wlan in den Zimmern ist okay, reicht für Netflix. Aber zum Arbeiten vllt. nicht so geeignet.

This place is heaven on earth! The welcome at reception sets the tone for the rest of your stay! We arrived with back packs from Pattaya and We were treated like VIPs. Absolute top class! Staff are amazing! Food was amazing. The rooms are outstanding and the local town is warm and friendly! The random visits from monkeys is an amazing addition! But be aware, they actually do creep up on you and open your room doors!! Staff aren’t joking! We’ve stayed on many islands and many places in Thailand but our expectations were exceeded here. The grounds are well kept, the surroundings are superb! My only disappointment was that the tides were high so we didn’t have any beach during our stay! (No fault of Sylvan!) I just hope the cost doesn’t get too high that they price us out of spending another break there next year!

Everything was Perfect! This was my first time in Koh Chang and I never seen Rustic style resort before.The Front desk staff were very nice, warm welcome,polite and helpful. Room was very clean,big and beautiful. We went as a couple and we loved the Room's desing. Spa was very comfort and staff were really nice and friendly,loved them. F&B staff were very nice ,but for my personal thinking,the taste of food not good.Dinner and Breakfast were so so. From what i have said,I loved this resort so much.It was a really good resort where you would like to go! Believe me!

位置比較偏遠，且周圍沒有什麼商店，最近的711要走1000多米。 酒店環境是真的很不錯，一個大園林，房間陽台外就是一條小河，每天在鳥叫中醒來。 房間設施比較老，燈光昏暗。房間很大。早餐一般，但100多的價格含雙早還要什麼自行車。酒店的餐廳也不貴。泳池不錯。 酒店出門右走500米左右有一家seafood很不錯！

Simply unprofesional and incompetent for an overclaimed five-star hotel in terms of service standards. I booked it for two nights for my father on his birthday. Called them up from overseas to see if there is any small birthday surprise available for a 71 year old travelling alone. Shame on the front desk staff : The front desk PROMISED a complimentary birthday cake prepared in his room before he checked in. Yet there was no cake at all. I had to make another long distance call to further inquire, they still insisted they did put one in his room. Eventually I had to ask them to send someone up to look for the cake in his room, that was the time when they sent it up.. I fully understand birthday surprises are only subject to discretion. I WOULD NOT MIND AT ALL if they decline it in the first place. But if it has been PROMISED, do it right, not in a way that the birthday guy had to do a cake hunt in the room for a birthday surprise.. Shame on the management staff : After such an embarrassment made to their failing level of professionalism over an avoidable mistake, they moved my father to another room with just a twin bed two days later.. First, I am aware of the policy that a double bed was merely a special request upon an extended stay, yet with a handful of guests visible throughout the week in still the pandemic time, was it REALLY fully booked enough to run out of just ONE double bed ? Second, the management should have applied the service recovery concept (if available, like a double bed..) to this guest with whom their own front desk staff had ALREADY embarrassed the hotel over a minor PROMISE that was under delivered with their lack of basic competence in simply delivering one cake. Not only this hotel failed at managing customer satisfaction, they failed even worse at restoring it after their own fault. I will NOT recommend this hotel to anyone with an occasion to celebrate. The depth of their professionalism is only limited to checking guests in and out, with a smile.

住的泳池別墅房，泰式風格，酒店整體環境很棒！靠海，晚上海邊有駐唱，吹着海風，看日落海景，吃飯很愜意！房間不大，衛生間不太喜歡，可能因為舊了，新的時候應該不錯，房間泳池很小，有點冷沒有下水，早餐風景好，也好吃，高樓是柬埔寨風格木雕樓，超級漂亮，特別晚上開燈美呆了！

美麗的精品酒店和度假村。優越的地理位置,從海灘和游泳池可以看到美麗的景色和日落。我們有一個游泳池訪問房間,非常漂亮和舒適。主游泳池是一個無邊泳池,享有壯觀的海景。餐廳的食物很棒。一整天的早餐都很棒。食物和飲料的選擇很多。海灘上有火表演的很棒的娛樂。服務很棒。我們住過的任何酒店裏最好的服務。對我們的住宿說不出足夠的積極,我們期待着再次回到天堂,如果你在尋找在長島住宿的酒店。不要再看了。這是最好的。強烈推薦。