Pros: service, amenities, Western and Japanese style rooms, food, location Cons: there is no elevator in this old Japanese building, so prepare to walk up stairs; the wifi reception in our room was not reliable We had an absolutely amazingly relaxing stay during our 3-day-2-night trip, enjoying the peace Tocen Goshobo had to offer, as well as their exceptional customer service. I searched high and low to finally find this ryokan with very specific amenities. Since my elderly parents had issues with getting up from the floor had we stayed in a traditional ryokan only, while I wanted to enjoy the full traditional ryokan experience, the Deluxe Suite with Private Hot Spring and Sauna was the perfect compromise for both our wants and needs. The Deluxe Suite has both two full sized western beds that were perfect for my parents, and the tatami sitting room that could be closed off for me to sleep in with my super comfy futon bedding. By no means is the room and experience itself a compromise, as my father kept calling it the ‘Presidential suite’ since it was on the top floor, and we had abundant space with our own onsen attached to the room! The room can fit 6 total guests, and has a secret playroom, a seating nook/area with perfect natural light, a dining room with regular table and chairs (in other ryokans, my tall Caucasian husband commented on how much he missed having actual chairs with space for your legs to stretch when seated), an office, a powder room, two bidet toilets rooms, a space to prepare tea with its own sink in the tatami room, and let’s not forget the massage chair. The room was clean, tastefully appointed, had everything we needed and plenty of space to either gather, or spend some ‘me time’. We opted for breakfast and dinner at the inn, which we looked forward to each day. The breakfast was pleasant and filling, while the kaiseki dinners were amazing. Kobe beef was featured as well as plenty of seafood both nights. We had a great time with our host, Yoshinori Tatebe-san, who tolerated my many questions of ‘what is this?’ or ‘how do we eat this?!’; his professionalism absolutely made our meals a tremendous delight! The location of the ryokan/onsen is ideal, walking distance to everything and right next to a bus stop. It’s in the heart of the Arima area, which has many temples, restaurants, and shops to explore. One cannot deny the outstanding customer service Tocen Goshobo’s team offers. Shout out to Hatsumi and Matsu at the front desk, making sure we were well taken care of, offering absolutely above and beyond service! When Hatsumi was helping me get settled on my first day arrival, I had asked her about the beautiful tokonoma (alcove) that was in the wa****su (tatami room). Unfortunately, I had asked so many questions she couldn’t quite answer me fully! A few days later, she showed me a note where she apparently took the time to think over my question and write it out in English so I would understand the importance of the a
有馬溫泉元湯古泉閣坐落於有馬溫泉,優越的地理位置使它成為神戶一個令人嚮往的住宿選擇。 飯店距離有馬溫泉僅有1000m。在該地區觀光很容易,郵票文化博物館、太閣之湯和Arima River Kasen Shinsui Park都在飯店附近。從飯店出發可方便前往市內的眾多著名景點,包括六甲有馬纜車、吉高神社和Arima River Green Pathway。閒暇時間在飯店的酒吧喝上一杯,必定是您休憩放鬆的好選擇。如果旅客願意,飯店可以提供滿足需求的客房送餐服務。除了這些飯店內提供的餐飲服務,離飯店不遠處Kutsurogiya(くつろぎ家)(日本料理)的籠蒸牛肉、Zenjuan Gonsoba(全壽庵ごんそば)(亞洲菜)的蕎麥麵以及Sain Hanaki(茶院 葉名木)(日本料理)的美食,也是來這座城市出行不容錯過的美食之選。飯店提供Spa和桑拿浴室, 一定能滿足旅客的休閒需求。飯店配置有會議廳,定能滿足您商務活動方面的需求。多國語言工作人員的服務,將為您消除在異國的語言障礙。
預訂無餐食的顧客,無法再追加早餐或者晚餐。
YYushanchang2020.03.05
It’s my second time to visit this hot spring resort. I had good time again.It’s great service as my first time experience. I had the 精進料理 for dinner. The waitress told me the name of the vegetable ,how did the chief cook it and what’s the benefit of my healthy.I really enjoy my birthday vegan dinner. There are two rooms and one yard next to my private bath room. I can see the bird in the yard and enjoy my bath in the room. Great staff , Nice room and definitely will come back again.這次是第二次造訪,因為第一次體驗很好所以選擇生日時候來這裡度假放鬆。餐點是精進料理,女服務生對於蔬菜的解說很詳細,我感受到日本人的文化及專業的服務。很享受的生日晚宴。房間裡包含有日式房跟洋式房及一間私人庭院泡澡浴缸及庭院。早晨拉開紙門可以看到庭院的鳥兒叫,陽光透過樹葉灑落在榻榻米上,喝杯茶走到庭院感受有馬山林的空氣,有淡淡的竹子味道,還可以在自己的浴缸看到綠意的庭院,享受早晨的寧靜。當然早餐也是很棒的享受,健康飲食讓身體沒有負擔,整個人可以沈澱的心靈跟身體的resort.感覺很好還會再來。
We had a wonderful 1 night stay a few months ago before tourism opened back up. Highly recommend this place for people who are into more private, chill time. Loved the concept of this ryokan because instead of shared baths there were numerous choices of private baths throughout the property! Each needed to be booked in advance for a 45 minute session. They had an online reservation system but I think it was only in Japanese (my husband's native language) so I can't comment on that. Our room was fantastic; modern and huge, but still had charm. I think we were in Suite 13 which had its own private bath which you could open up the huge windows to a nice tranquil view of greenery. I liked that the entry had a super long hallway which helped with any noise (so quiet!). Personal touches such as selecting a complimentary gift (small drawstring bag) and fruit tray was noticed and appreciated. They were also very helpful to find us a restaurant to eat dinner at on a Sunday night (since we opted to not have the course dinner) - it was a delightful local meal ran by a married couple! I wish I remembered the name but it was izakaya home cooking style and so delicious. The breakfast on property was AWESOME. I opted to get the Western Style and my husband the Japanese. Such presentation and variety and a perfect start to our day. We would definitely be back to visit this place. They made us feel very welcome and relaxed! Arigatou gozaimasu *bow*
訪訪客Hotel is now known as Daiwa Roynet Hotel KOBE-SANNOMIYA PREMIER. Hotel is approx. 500 m from the Kobe Sannomiya station. In fact, hotel is mid-way between the station and Chinatown. Our room has a small sofa, thus, relaxing. And this hotel provided 3 towels per pax unlike others we stayed that provided only 2.