諾克斯維爾UT Gardens附近住宿

The internet in this hotel was by far the worst I've ever experienced. I had to resort to using my phone as a hotspot to be able to work on schoolwork that was required during my stay. If the internet worked and that was a big if, it would take 10+ minutes to load a single page of text. Absolutely dreadful experience that drags down everything else regarding the stay. The rooms are dated decor wise, I noticed a few spots where the wallpaper is coming off the walls, the sheets had a stain on them, the shower felt like it was collapsing, the A/C in the rooms is atrocious. The saloon bar was neat, the front desk was nothing but helpful. Overall, a few decent points for it with the largest being it's location in relation to campus but non-functional internet made it as though I was 2000 miles away.

房間很乾凈，是一家不錯的酒店，靠近我們想要的地方。當我們登記入住時，由於髖關節有問題，我要求床鋪柔軟一些。我確信床很舒服。這是我睡過的最糟糕的床之一。如果您喜歡堅固的床墊，您一定會喜歡的。如果您的床墊較豪華，那就去別的地方。我可以在地板上睡得更舒服。甚至我的丈夫，喜歡較硬的床墊，也說那不舒服，他能感覺到床中的彈簧。第二天早上我告訴前台時，管家經理也在前台，她繼續告訴我，她和另一位在那工作的女士對他們昨晚睡過的人沒有任何問題，他們從來沒有抱怨過他們的床墊。哇，不錯的客戶服務。我相信我不是唯一一個抱怨逗留的人。所以，我解釋說我是讓他們知道的，這樣如果另一個顧客進來想要一張軟床，他們就沒有了。對我來說，枕頭很棒。再說一次，非常乾淨，但是由於工作人員粗魯和床不舒服，我不會再入住了。我覺得他們不關心客戶。

我們最喜歡的住宿,除了房間的整體清潔度和客戶服務,是100%的免費班車服務,這是完美的,如果你想要求客人蔘加代客服務。老實說,我們回來這次訪問主要是因爲西蒙和他的善良,隨和的天性,我們會再次回來。西蒙做得很好,讓我們感到被人看見,關心和欣賞。

歩いてゲイストリートまで行けて、とても便利です。 バス停もすぐ近くにあったので利用しました。

Probably the nicest of the Embassy suite locations I have visited! Right in the heart of Downtown Knoxville's Theatre District. You are walking distance to entertainment, shopping, restaurants - one block down from Market Square where live concerts are held and a less than 10 minute drive to University of Tennessee campus. And that's just the location! The amenities are remarkable and the hotel itself seems brand new with very upscale modern feel to it. Their cocktail reception is on the second floor with an outdoor setting option as well as an amazing rooftop bar (separate from the hotel-so guests cannot charge to room) that spilled into the hotel's swanky rooftop pool and lounge area. I enjoyed a full moon and a couple of glasses up there. There was an expanded market with an array of toiletries, snacks, microwavable foods, a wide variety non-alcoholic and alcoholic beverages as well as an entire gift/souvenir section for UTK fans! There is also a local market across the street for anything more that you might think of. The room was a generous space with the usual closed door bedroom. The decor was minimalist sleek, the bed was extremely comfortable and everything was clean. I really appreciated the motion sensor night light in the bathroom. Breakfast was well staffed and always replenishing the food and coffee, extensive with the usual omelet station and a very nice dining area overlooking the grand main lobby. I will say the fitness center, although a nice facility with brand new equipment and provided just a little more than your usual few treadmills and a rack of free weights, it is strangely located right at the entrance of the hotel with glass windows all around for anyone to see walking by the hotel or into the hotel. So I did not use it. Also, I understand why there is only valet for this hotel as parking is a challenge downtown. It would be nice to inform guests that they have the option to park in the public garage where the 3rd level walk way leads directly to the hotel. We were only informed of this once we had already checked in and our car was with valet. All in all, we would definitely recommend to anyone visiting Knoxville - it really felt like a Conrad hotel but at Embassy Suite prices!

Just a very nice property located just off the highway. Clean and well lit parking lot and the hotel looks brand new. Staff was very nice and friendly. If we come through Knoxville again we’re staying here.

酒店房間很愉快,有我們需要的一切。乾淨,非常有組織。

愛愛 喜歡這個地方超級乾淨而且會回來的！！！