Voyager50349588139
2024 年 9 月 4 日
The rating is based solely on the breakfast as it was outstanding. However, they made an error in setting up our transportation from the airport in Pelanga. I reconfirmed twice that our flight arrived around noon (using 24 hour time) and it was misinterpreted as arriving at midnight. I wasn't billed for it and finding a Bolt taxi was easy so no harm there. However, and this is just a personal observation, I felt we were more tolerated as a couple versus warmly welcomed. I say this as I read other comments where guests mentioned being offered a glass of Prosecco at check in. I saw some cases during our stay when passing by the check in desk. That's not a big issue, just an observation. After the staff apologized for the mistake on the airport transfer, we were handed our keys and advised the room would be ready in 20 minutes. We were offered to wait in the bar/terrace area, which we did. But no one came to us to say the room was ready. We had to take it upon ourselves to go to the room. It was a lovely room but, as mentioned in other reviews, we could hear a lot of sounds in the hall. But the breakfast and location were ideal and made our stay worthwhile.
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