巴特斯泰德斯飯店(Battlesteads)

Not as good for us, as anticipated from the other reviews on Trustpilot. We were given Room 9 for 2 nights, on a stay that included the 8-course ‘taster menu’ on first night. Room 9 was a decent sized room but in need of updating with some newer furniture. Upon entering the room, it was very cold and stale. It would have benefited from pre-heating, even on low, to give a more welcoming atmosphere. Although once turned on, the radiators fairly quickly warmed the room. A leaflet on the bed advised that the rooms were sanitised between bookings by a special machine (which we never saw over the 3 days), however the dusty blinds seemed to give an impression that such sanitation had not been carried out. (see pic). Tea provisions in the room were fine and a small table-top fridge is provided with long-life milk and water. The bowl of fruit was also appreciated. The Bathroom was clean and a good size, but bath/shower water temperature was luke warm for the duration. As an engineer, I believe that this might have been due to the mixing valve failing as the water within the basin was always hotter. Water pressure was also low and bath and took a long time to fill. The 8-course tasting meal was priced at £60 per head and was not worth that much in our opinion. (This amount would pay for A La Carte meals for both nights, offering better value). In reality, only six courses were provided plus a tiny sorbet refresher after the fish course, and coffee/petit-fours to finish. We have had better menu’s/portion sizes at lower prices at established restaurants. We did not take the wine pairing option at £35/head and did not notice other guests doing so. The breakfasts were ok and plentiful but could have been served hotter, especially the second day, as the conservatory room was not very warm. We had fish on our second night which was nice and decent sized portions, however we were surprised at how quickly it was served and also wondered if the chips were pre-cooked and re-heated? The bar area was welcoming/relaxing with log-burner etc. The staff were all friendly and kept themselves busy. Overall, the hotel rating of 3-star on a well known booking site appears to be a fair.

Check in at 3pm was friendly fast and efficient. The lodge was wonderful, very clean, supplied with every thing to make our stay perfect. We had breakfast and evening meals all were good quality lovely food. Even managed to sit outside bird watching with a nice drink from the bar as the weather was ok. I would definitely recommend a stay here, all the staff were so friendly and happy to help. Well done to everyone deserve 5 stars.

We found Battlesteads on the internet and decided to stop on our way home from Scotland. As far as we are concerned the place is faultless and we will certainly stay again when we are next in the area. Seriously we can't fault the place. The staff are friendly and helpful the room was perfect and the addition of home made biscuits and fruit in the room made it even better.Food in the restaurant was brilliant. Thank you Battlesteads we will be back

i have eaten at Battlesteads on several occasion in past years and have been very satisfied with the food. However today I was a little disappointed with my starter which was the rabbit, apple & black pudding. The meat was extremely tough with very little flavour and generally unenjoyable and was not able to finish. It was reported to one of the Waitress staff by my partner but there was no reaction from management.

We stayed two nights over the May holiday weekend in one of the lodges. The lodge was very spacious: large comfy bed, a sofa and two easy chairs. The bathroom was also large with a walk-in shower and a spa bath. There were so many little extras provided- home made biscuits, fresh fruit, bottled water and fresh milk in the fridge. The toiletries were lovely and in plentiful supply. Robes and slippers were also provided. There were three mirrors, one with a light and even an umbrella! We ate in the hotel both nights and the food was really good. Breakfast was the best though, freshly cooked to order and very good quality produce. Good selection of real ales and gins on offer in the cosy bar. The hotel is well placed for Hadrian’s wall but there are also lovely walks around Wark itself. For what we paid, we got a lot for our money. Really good value. We’ve paid a lot more for a lot less in other hotels in Northumberland. We were very impressed with Battlesteads and would highly recommend it.

Recently returned from a 2 night stay with an 8 course tasting menu on the first night. We stayed in one of the lodges and had a brilliant time, the staff were lovely and very friendly, the food was superb- tasting menu, breakfasts and evening meal on the other night. This was our second stay at Battlesteads and we will definitely be back for more.

Two night stay having booked a lodge and the 8 course taster menu. Both were fantastic. The lodge was very spacious, extremely clean and comfortable and everything catered for. The food was superb and the staff very friendly, helpful and efficient. Lovely location to explore the delights of Northumberland. We will return later this year.

Stayed here several times in a lodge. The rooms are large with a superking bed, a comfortable settee and a couple of armchairs. There is more than enough wardrobe and drawer space. The bathroom is luxurious and the toiletries have the most wonderful smell. Each lodge has a small veranda with table and chairs. The 8 course taster menu is always very good and the breakfast choices are many. The staff are all very friendly and welcoming.

The restaurant management staff need to be trained in how to deal courteously with customers and kitchen staff instructed on how to cook food properly. Undercooked over priced cold food, rude waiting staff, inaccurate billing resulted in a special occasion being completely ruined. Management were rude, sarcastic and completely disinterested when a complaint was made. Wouldn't set foot in this place again and will warn others to do the same.