金伍德IAH機場美洲佳值套房飯店

Decent place for a quick overnight stay, close to airport and has a gas station within walking distance.

Great location. Super clean rooms!

We pulled up and there were multiple cops there, when we called the hotel they said it was for a "wellness check" and insisted wverything was fine. She was rude about it and we didnt feel safe staying so we stayed somewhere else.

The room itself was fine, but I had a terrible experience with the man at the front desk. I'd reserved the room online through *******, where you use your credit card to hold the space, but then pay when you arrive. Day of, I called in the morning to confirm my reservation, and to let them know I'd be arriving at 11pm. At 10:45pm, while I was on the road struggling to find the place, I get an angry call from the front desk demanding to know if I'm still coming and threatening to sell the room since I wasnt there. Even after telling him I'd already called to confirm, and that I would be there in 15 minutes, he was still rude and condescending, and I could barely get him off the phone. My check-in experience (same man) when I arrived a few minutes later was equally bad. I've never written a negative review before, and like I said, the place itself was fine for a budget motel, but that is NO way to treat customers, whether they've paid in advance or not.