I’ve stayed at Hideout a lot over the past few years as work frequently brings me to Hull. My stays have always been great, with consistent cleanliness and convenience each trip. The folks who run Hideout are super friendly and helpful and I would 100% recommend this property to anyone visiting Hull - which you should as it’s a great city!
金斯頓劇院酒店位於赫爾河畔京士頓的黃金地段,入住期間探索此處最方便不過。 酒店鄰近市內部份熱門景點,距離The Deep1.13 km、距離Streetlife Museum of Transport725m,距離Hull Marina亦不過是873m。房間內不可吸煙。 部份客房享有迷人的園景。這裡提供多種運動及活動選擇,包括高爾夫球場及行山。這裡更有餐廳,入住期間不妨順便過來吃點東西吧。 不想外出?享用由住宿內的餐廳精心準備的客房服務和美味佳餚。 到酒吧小酌一杯,為忙錄的一日畫上完美句號。您可以使用客房及公共區域的 Wi-Fi,隨時保持聯絡。 您亦可以使用此酒店的花園。 住宿提供24小時前台服務。 住宿設施齊全,提供行李寄存、乾洗和洗衣服務。漢伯塞機場距離機場僅36 min車程,是最近的機場。 由住宿出發,最近的火車站是赫爾火車站,步行12 min即可到達。 住宿設有停車場,歡迎自駕遊旅客入住。
2024.07.10
All the staff give you a very warm welcome there isn't anything the staff consider to much trouble.All guest receive special treatment this doesn't occur in large chain even hotel with a higher star rating .Each room is equipped with a fridge and provide a bottle of water for each guest daily this wouldn't happen in 3 stars independent or large chain hotel .The rooms are comfortable and well appointed.angie the owner makes sure the rooms are exceptionally clean theres also her attention to detail the tastefully furnish ed rooms are down to her.Emma is lovely accomodating efficient receptionist along with the down to earth & helpful Nikki Then there's Charlotte part of the owners family such a helpful girl.The waitresses in the breakfast room are warm cheery particular Jackie &Caitlin.my sister has stayed here for a few weeks now the staff and the family that own it have looked after her like there own family she was ill and rush to hospital Emma Jackie one of the owners family Gary a lovely man all dashed to her aid wheñ she fainted emma & Jackie picked her up.Emma made sure i had a room close by when she was released from hospital reorganising the allocated rooms. The hotel location is perfect if you want a beautiful hotel in a Victorian garden square short walking distance to the city centre.If you arrive by train to hull a minibus is available to and from the hotel unless your preference taxi minibus for a cheaper option.my sister and I will return later this year our favourite hotel in England.poorly written late at night hope I've covered everything🙂
Hotel is amazing including the rooms, check in, staff, recognition of Hilton honours and breakfast. Unfortunately this stay was negative as we were on floor 3 below the Lexington which had a DJ/ disco until 1am. The issue was resolved and we will be making further bookings. We rang reception at 10:30 to ask when the disco/ DJ in the Lexington would end. We were told 11:45 and we said there was a constant thudding as we were on floor 3 but it would be manageable for an hour as we could still get to sleep at a reasonable time. The receptionist told us she had been up once to talk to the DJ about turning the volume down. The receptionist said she would be going up again and that these issues happen. The room was shaking and rattling due to the thudding. We rang down again at 11:55 to be told that the information we previously got was incorrect and that the DJ would be on until 1am. The person on reception asked who gave us the information but we didn’t have a name, we just knew that at 10:30 when we rang down, we got told 11:45. We asked for a room on a lower floor and we were told that this could not be authorised by the member of staff on the phone, it had to be authorised by the manager. If we had been told the correct information at 10:30 when we called reception, we would have requested a move then to a lower floor and saved the hours of not being able to sleep and the stress due to this. We received another call at 12:16 from reception saying they were going to go up and ask the music to be turned down. We did acknowledge that there are limits to what the staff can do and that it is not their fault. Our two previous stays at this hotel were amazing and even now, we can’t fault the room, check in service, acknowledgment of Hilton honours or breakfast. All of these areas are perfect and could not be improved upon. Staff are friendly and attentive and they are a credit to the hotel. But to pay for a hotel room and have noise stopping you from sleeping until 1am isn’t good enough. We spoke to manager, Andy, about our experience and he was really good and we came to a resolution that we are happy with. Due to how this was resolved, we will be making future bookings at this hotel as we travel to Hull regularly and we don’t want one negative stay to outweigh the positive ones.
We were in Apartment 8 at Humber Loft Apartments. The location is perfect but unfortunately it’s the only positive of our one night stay. The condition of the apartment is below par to say the least. All of the walls are scuffed or stained to varying degrees, both inside the apartment and in the hallway / staircase areas. Wear and tear is to be expected, but not to this extent. It wouldn’t take much to address this and make the apartment look more appealing. This makes it feel rundown and points to a lack of care. The sofa is incredibly uncomfortable, rock solid and not ideal for relaxing and watching the TV. The TV is at floor level which they say is shown on their pictures, but the positioning is baffling. We have never seen anything like it. The living room and kitchen area has all the hallmarks of a student halls with how basic it is. The chairs provided were stained and covered in crumbs. We had towels provided, one of which was stained. The bed was good sized but uncomfortable, with a lumpy quilt cover and one pillow each. The bathroom is tiny but adequate, although we had a significant issue with the toilet not flushing properly. We noticed this before going out at night, therefore the situation didn’t favour us escalating this problem because we had plans. Upon returning late evening, the toilet wouldn’t empty. Attempts to flush resulted in contents rising to the top of the bowl and unable to fully clear by the time of departure. We weren’t going to attempt to fix this problem ourselves or clean the toilet (impossible under the circumstances) as the owners later suggested we should have done. Our bigger problems began after check-out where we had left our feedback through the internal email the owners sent. We were accused of having a lack of respect for the apartment due to how we ‘left the toilet’, given it wouldn’t flush properly and we have attempted to clear it god knows how many times in the morning. We were accused of breaking a bowl, the evidence they sent shows a bowl that was chipped. However, we used no cutlery or crockery during our one night stay. We had no need to use anything because we had plans in the city for food and drinks. This accusation was out of order, either it hasn’t been picked up before we stayed or there’s an element of foul play involved. We were told that leaving the windows open, that are on security latches which open a few centimetres, was against the terms and conditions. Despite the very same windows being open when we arrived in the apartment and the room being red hot in the morning. Therefore we wanted to let air in and leave the apartment how we entered it. We were also accused of leaving the lights on upon departure, another accusation that is untrue and also completely unnecessary because it was well lit by the natural light in the morning. Despite trying to discuss over email and provide feedback, the recipient on behalf of Humber Loft Apartments was abrasive and lacking any ounce
SsambQ7292TSI first went to the Kingstown Hotel last year, and the staff were very friendly and accommodating, so I came back for another weekend this year from the 29th untiI the 31st March, and although this is one of the only few hotel holidays that I enjoy doing (as I'm more of a caravan holiday person), I feel like that this place is one of my second homes to me. I'm looking forward to hopefully coming back again in the future and saying hi to all the lovely staff at the Kingstown Hotel and the Wacky Warehouse. I definitely felt like a big kid at times too! lol I would also like to say a massive big thank you to the team for leaving me an Easter Egg for me in my hotel room on my second night.
JJohn L BStayed overnight after seeing a show at Hull Bonus Arena. Staff very helpful and friendly , room very clean and comfortable. Food menu had so many choices and options, super value at 2 meals for £12-49. You could spend more depending on how hungry you are.? Our breakfast option .....super value at £9 -25 The only downside is the extremely clean and comfortable room is ready refurbishment , which is due to take place later. Overall an overnight stay for £46 for two, exceptional value. Staff very helpful and friendly, nothing too much trouble .
The 'hostel' is OK if you need somewhere cheap, the breakfast is minimal, on the last day had to buy bread for toast as the bread bin had not been restocked, no tea/coffee facilities in the room but you have full use of the communal kitchen, the shower cubicle door was broke so water everywhere having said that the room was OK and clean, It was adequate but more of a contractors hostel than a hotel