麥德威爾會議度假村及會議中心

We arrived late on a Wednesday just after midnight. I had asked for my room to be close to my father's (he is 71 y/o). The room they initially gave me was absolutely filthy—unmade bed, no towels/soap, dirty towels on the floor, etc.. I called the front desk and they moved to a different room on the other side of the building from my father. This one had a leak under the bathroom sink that was flooding half the room. I called the front desk and the unapologetic guy working that night was like "either we can send a repairman to your room or we'll move you 3 floors up" (which was not what I wanted bc I wanted to be close to my dad. They sent a repairman to my room and by about 1:30, I was finally able to shower and try to go to bed. Oh, did I mention that the sheets on my bed were ripped? The rooms themselves are...fine. Very hard flooring, the showers are weak and it took 4-5 minutes for hot water to start coming out. At no point did the staff here do anything to make up for the bad experience I had. Furthermore, the hotel is EXTREMELY noisy—there was construction going on in the morning and also very talkative staff just outside my room at 8am. I never slept past that point. Since they're doing some remodeling, many common areas are filthy and, perhaps even worse, the entire place smells like a cheap cleaning solution. We were in town for a wedding and the locals there were all touting this place as a good hotel. They were clearly wrong—I will never step foot here again.

This is a beautiful place to stay. Beds are comfortable and it’s very clean. Staff is excellent and helpful. Unlike most hotels they treat people with dogs the same as everyone else. It’s a beautiful room, not one that they don’t care about.