金曼希爾頓欣庭套房酒店住宿

The Rambling Rose is on Route 66 in Kingman, AZ. It has the feel of a classic family-run Route 66 Motel. We booked it over the phone and got a room for $60. The check in was very efficient. It is a two-story hotel so specify floor if you have a preference. There is plenty of off-street free parking with room for larger vehicles. We had a room with a comfortable queen size bed (but only 2 pillows). The room included a table with 2 chairs, coffeemaker, microwave, and mini fridge with freezer section. There is a free easily accessible reliable ice machine outside. It had a small bathroom all contained with shower stall only. There was a big walk-in closet and a large bureau with multiple drawers. There was free reliable internet service. There was some street noise and train noise, but both died down at night. It was fairly quiet overall. It is right on Route 66 and walkable to a number of local sites including the popular Mr. D's Diner. It is a short drive to other restaurants and conveniences. Kingman is a great launching point for visitors heading to the Grand Canyon West.

房間很舒適。位置如此便利，經過長時間的疲勞駕駛，我們可以輕鬆地到達馬路對麪的餐館。沃爾瑪也在馬路對麪，這使得庫存供應變得容易。推薦給在旅途中需要進站的任何人。

Rooms are big. Beds size are very comfortable and beds quality are really good. It is very clean hotel and all rooms and bathrooms were very clean.and staffs were great. Breakfast was good and hot,we really enjoy the stay.

這家酒店有有史以來最糟糕的客戶服務。我打電話來那天我到達,詢問是否可以取消預訂而不收費,因爲我接到了母親去世的電話,不得不返回家園。回答的人說他要檢查,然後打電話回來說是的,這將是他們取消而不收取我費用的可接受的理由。然而,我被指控了。在大約5次試圖聯繫經理Shayna之後,每次她都被告知她在開會,她會打電話給我,我從來沒有回電,我再次打電話,被給了傑基,他說她是經理,當我給她投訴時她告訴我她必須與“公司”覈實。然後幾天後我打電話回來時,被告知她不是經理,而是客房部主管。重複的電話再次打,沒有經理回電。然後我打了800號誰說他們會調查投訴,我會接到回電。不是這樣。一週後我打電話,被告知酒店做出了決定,800號碼對我來說沒有什麼可以做的。更糟糕的是,我被指控了,但因爲我沒有顯示我沒有獲得我的“住宿”的信用。我從800號獲得的這個信息。至少可以說,我永遠不會住在那家酒店。經理應該受到譴責,因爲她讓她的工作人員說她在開會,而沒有人可以這樣做我嘗試打電話的短時間內很多會議。她應該被派去接受客戶培訓,因爲她太不禮貌了,以至於她從來沒有回電給我。

清洁和安静。

價格很平民，但是酒店設施很好。早餐比較豐盛，在當前疫情下還有這麼親民的價格並且含早餐的不多了。強烈推薦來金曼的可以入住。

入住花了很長時間...房間有2張牀,睡在一張牀上,因爲被套在第二張牀上很髒,AC要麼很冷要麼關機。這是一個舊的單元,撥號器不能正常工作。房間219。牆壁很薄,所以可以聽到附近房間的所有東西,WiFi無法工作。問了前台,被告知他們會上來幫我。這從未發生過。我穿着睡衣,淋浴時頭髮溼了,所以不想下樓到前台。不得不在午夜前發送一封重要的電子郵件,而這種情況從未發生。早餐包括要走的盒子。相當糟糕。你在這裏得到你支付的錢。便宜的汽車旅館(不值得被稱爲酒店)。多花一點錢,並感到快樂。

酒店交通方便，免費停車。前台超友愛。早餐也不錯，附近有沃爾瑪，買東西方便。廁所是明廁，老公超喜歡

早餐很簡單，周邊一串都是快捷酒店，加油很方便！游泳池不大，孩子耍沒問題噠，距離金曼博物館跟近哈，沃爾瑪商圈購物也非常方便！ #設施齊全# #環境超好#