Certainly my fault for not paying closer attention but I thought I was booking the Muckross Park Hotel & Spa and not a room in their "Reserve" or apartment building adjacent to the hotel. It was unclear why each bedroom in the 2-bed apartment had different room numbers. The Reserve is tired, no elevator, no a/c, no housekeeping and one of the windows wouldn't open. I did tell a clerk who came to check on the lock that I wanted to be in the main hotel but no one responded. Pretty disappointing when I thought I was going to be in the "castle".
翻譯