From the moment I arrived, I was impressed by the attention to detail and warm hospitality. The room exceeded my expectations, offering breathtaking views of the surroundings through the window. Dining at the hotel was a culinary delight, with each dish prepared to perfection. The staff were incredibly attentive and friendly, ensuring that every aspect of my stay was memorable. Whether admiring the views or indulging in delicious meals, Ubumwe Grand Hotel truly exceeded all expectations. Highly recommended for a luxurious and unforgettable experience in Kigali!”
a city center hotel that's tops. Spacious rooms with great amenities. Quiet location. Terrific and extensive food bar that offers everything imaginable. You can sit outside and overlook the courtyard and pool that is surrounded by lovely plants. Attentive staff. when we returned to this hotel a week later and had lunch the music was way too loud and made it almost impossible to have a conversation.
訪訪客用戶Hotel was near airport but far away from the city. Room was poorly maintained as many appliances were faulty, such as the fan and water heater, which were quickly fixed by the staff. Would not recommend if you want a fuss free stay.
MMemory HallFinding nice hotels is luck and effort recognizing an excellent hotel an IQ test. Trip.com Group helped me find this place.
Highly recommended
訪訪客用戶The hotel is located in a good area. shopping center and Indian restaurant not far from the hotel, but there is few things the hotel should look after: Hotel management should give more attention about the rooms conditions and service. The room curtains is not covering the windows correctly it need maintenance rooms carpet smell which is very bothering Bathroom lighting. System is very limited in case you need to chef there is a small portable mirror inside the bathroom so you can used to do your shaving at the balcony or the room, Service in restaurant is very very slow. I notice one customer waiting for almost 1 hour to get his club sandwich waitress, very polite but at the end the service is extremely slow I repeat, very, very, very slow. receptions staff need to be more friendly and cooperative Nice swimming pool and beautiful view from rooms and restaurant I believe the hotel rate is overpriced
I Like this place is very very nice located in front of airport they have friendly staff their is very nice and test and good garden where you sit listening soft music their rooms are very attractive actually it is a good hotel i can recommend every one.