5瑞士飯店

I stayed here for 3 days for the quarantine requirement and really could not have been happier with the experience. I had been a bit overwhelmed by all the government approved hotel options, but based on my research (and the review of another person who quarantined here) I decided this would be the best place to stay in terms of quality and price. The hotel arranged to have a driver meet me at the airport so after arriving a bit exhausted from Uganda, the whole transfer process was very smooth. They put me in a spacious room with a delightful balcony with a decent view. Room service was always a phone call away and the meals were always delicious (the steak w/ pepper sauce was a personal favorite). I never had to wait more than 20-30 minutes for food to arrive. The staff was all delightful and friendly even when there was occasionally a language barrier. The room was cleaned daily and there was always plenty of hot water for the shower. Considering the overall quality of the hotel and food, I found the quarantine daily cost to be very reasonable. I should also mention that the location is excellent, literally a 2-3 minute walk to the center. I wouldn’t hesitate to stay here again.

Nice cosy hotel close to the financial district of Kigali. Has a small gym, and bikes you can rent, a decently priced restaurant where you can make special requests such as for a late meal. They have a small gym and bikes you can borrow to ride around. Also, does free laundry.

5 Swiss is always a friendly place to be. The rooms are clean and comfortable, the dining and bar area are lovely, breakfast is good, dinner is good and the staff are helpful and friendly. We always stay here in Kigali. It’s an easy walk to the city centre but a quiet spot. Airport service is really helpful.

In February 2023, my husband and I had our first visit to Rwanda and stayed at 5 Swiss Hotel, the second accommodation during our time in Kigali. The staff was incredibly welcoming and attentive, ensuring all our needs were met. The room was immaculate, and the downstairs bar/breakfast area boasted a beautiful aesthetic. The outdoor area felt pleasantly earthy. The included breakfast was enjoyable. Without a doubt, I would choose 5 Swiss Hotel again for my future stays in Kigali, Rwanda.

If you are looking for a small, quiet hotel that mixes a more local feel with all the basic comforts you need when away from your own bed, go for this. 5 Swiss has truly the kindest staff I’ve ever met, and I enjoyed (and deeply benefitted from) the long chats with the local staff over breakfasts and dinners. The little restaurant is great - accommodating and delicious. (Breakfasts were not my favorite, but custom-ordering omelettes is the way to go.) The bed was so comfortable, and I was lucky to get a room with a balcony over the garden - what a nice way to wake up, with the sun coming over the hills. There is a small fitness room inside a garden - literally. So cute and fun. This is not a “luxury” hotel, but there was really nothing I needed that I didn’t have. The rooms are clean, simple, and comfy - I arrived at 3am after a 24-hour travel and was immediately ushered in, safe and sound. After a week, I didn’t want to leave, truly, and I hope to be back soon. Yannick, Nadine, Belize, Alex the driver, everyone else - you’re all amazing. Thank you for such a wonderful stay.

Excellent hotel, very clean, well located, great staff, great breakfast and food in general... the only But...would be to improve the lights in the room for reading and have more hangers or hooks to put clothes in the room and in the bathroom. Ask for a room with a view on the garden as they also have rooms that look on the parking which are quite dark, especially because you have to close the curtains in order not to be seen. Otherwise it was a great place to stay in Kigali that I would surely recommend.