現代奇坎迪瑞士貝爾旅店的評論

住宿方回覆: Dear Our Valued Guest,Thank you for taking the time to share your thoughtful feedback and suggestions. We truly appreciate your understanding and the insight you’ve provided regarding the booking and refund policy. We understand that travel plans can sometimes change unexpectedly, and we sincerely regret any inconvenience this may have caused during your reservation process.Your suggestion to reinstate the previous deposit refund policy, as well as to consider offering hourly rates and flexible room availability, is very much appreciated. Feedback like yours is invaluable in helping us improve our services and better accommodate the varying needs of our guests.We will carefully review your recommendations with our management team to explore possible adjustments that can enhance guest convenience while maintaining operational efficiency.We thank you once again for your constructive input and continued support. We look forward to welcoming you back to Swiss-Belinn Modern Cikande and providing you with an even more seamless experience in the future.Warm regards,Management of Swiss-Belinn Modern Cikande

住宿方回覆: Dear Samshlee,Thank you for taking the time to share your feedback regarding your recent stay with us. We truly appreciate your comments, as they help us to better understand our guests’ experiences and continuously improve our services.We are sincerely sorry to learn about the cleanliness issue you encountered with the bed. This is certainly not in line with our service standards, and please accept our deepest apologies for the inconvenience caused. Your remarks have already been shared with our Housekeeping Team to ensure immediate corrective action and to prevent such issues from happening in the future.While we are pleased to know that you still found the facilities helpful during your stay, we fully recognize the importance of providing a consistently clean and comfortable environment for all our guests.We truly value your input and would be delighted to welcome you back, giving us the opportunity to deliver a much better experience on your next visit.Warm regards,ManagementSwiss-Belinn Modern Cikande

住宿方回覆: 尊敬的賓客，感謝您入住我們酒店並抽出時間分享您的回饋。得知您的入住體驗未能達到您的期望，我們深感抱歉。對於您所遇到的清潔度和其他問題，我們深表歉意。您的回饋對我們至關重要，我們會進行內部審核並立即採取措施。請放心，我們認真對待您的意見，並將努力提升我們的服務和設施品質。我們希望未來有機會再次歡迎您，並為您提供更優質的體驗。此致，管理層

住宿方回覆: 親愛的賓客，非常感謝您抽出寶貴時間提供回饋。我們始終致力於為您打造最佳的入住體驗。期待您再次光臨。此致，管理層

住宿方回覆: Dear Our Valued Guest,Thank you so much for taking the time and providing us with your feedback. It is always our goal to arrange for you the best stay you can possibly have.We would like to welcome you for another stay soon. Best regards, Management

住宿方回覆: Kepada Tamu Kami Yang Terhormat,Terima kasih atas ulasan positif yang Anda berikan, khususnya apresiasi terhadap pelayanan rekan kami, Mba Sarah.Kami sangat senang mengetahui bahwa Anda merasa nyaman selama menginap, serta puas dengan kebersihan, kelengkapan fasilitas, dan pelayanan yang kami berikan.Apresiasi seperti ini menjadi motivasi bagi kami untuk terus mempertahankan bahkan meningkatkan kualitas pelayanan.Kami berharap dapat kembali menyambut Anda di Swiss-Belinn Modern Cikande pada kunjungan berikutnya.Hormat kami,ManajemenSwiss-Belinn Modern Cikande

住宿方回覆: Dear Mr. Show Chao,Thank you for sharing your feedback with us. Please accept our sincere apologies for the inconveniences you experienced during your stay. We truly regret to learn that the shower in your room was not repaired in a timely manner, that bottled water did not meet your expectations, and that the cleanliness of the window glass was not up to our usual standards.Your comments have been shared with our housekeeping and engineering teams to ensure these matters are addressed promptly and prevented in the future. Please be assured that we take your feedback very seriously as part of our continuous efforts to improve the quality of our services and facilities.We greatly appreciate your time in bringing this to our attention and hope to have the opportunity to welcome you back, so we can deliver a much better experience.Warm regards,ManagementSwiss-Belinn Modern Cikande

住宿方回覆: Dear Mrs. Vivi Veranita, Thank you for taking the time to share your experience, and we have tried to search the historical data of your stay but unfortunately, we could not find it so if possible please kindly contact us at our number at 0811-8440-789. Anyway, we do apologize for the inconvenience you may have experienced and procedure of explaining our bathroom was still smelly. We have also done further investigation related to this matter. Thank you once again for sharing your thoughts with us, and we will always try to give the best service and hospitality to all customer.Best RegardsSofyan ChairudinFront Office Manager

住宿方回覆: Dear VincentDu83,Thank you for taking the time to share your feedback regarding your recent stay at Swiss-Belinn Modern Cikande. We truly appreciate your comments concerning the condition of our facilities and the perceived value of your stay.We sincerely apologize if certain aspects did not fully meet your expectations. Please be assured that your feedback will be carefully reviewed and used as a reference to improve our maintenance and ensure that all facilities remain in excellent condition for our guests.We hope to have the opportunity to welcome you back in the future and provide a more satisfying experience.Sincerely,ManagementSwiss-Belinn Modern Cikande

住宿方回覆: Dear Our Beloved Guest,Thank you so much for taking the time and providing us with your feedback. It is always our goal to arrange for you the best stay you can possibly have.We would like to welcome you for another stay soon.Best regards,Management

住宿方回覆: Dear Our Value Guest,Thank you so much for taking the time and providing us with your feedback. Definitely agree with you due to we are the only one hotel in Cikande thats way we have to provide all the things guest needs as specially nice rooms and good foods. We would like to welcome you for another stay soon.Best regards, Sofyan ChairudinFront Office Manager

住宿方回覆: Dear Our Beloved Guest,Thank you so much for taking the time and providing us with your feedback. We sincerely apologize for any inconvenience you may have experienced during your recent visit. Regarding your feedback let us review and make sure there is no problem for your next visit. Thank you for the improvement for us. We would like to welcome you for another stay soon.Best regards, Sofyan ChairudinFront Office Manager

住宿方回覆: Dear Our Valued Guest,Thank you so much for taking the time and providing us with your feedback. It is always our goal to arrange for you the best stay you can possibly have. We would like to welcome you for another stay soon.Best regards, Sofyan ChairudinFront Office Manager

住宿方回覆: Dear Our Beloved Guest,Thank you so much for taking the time and providing us with your feedback. I'll be promise to always give best service to the guest. We would like to welcome you for another stay soon.Best regards, Sofyan ChairudinFront Office Manager