Terrible Customer Service – Only Care About Money
I had a very frustrating experience with this hotel. The staff were completely unhelpful and refused to modify my booking, even though I reached out in time. They showed no understanding or flexibility at all. It felt like they only cared about taking my money—not about helping a customer in need. Their attitude was rude, unprofessional, and showed no mercy or willingness to assist. I do not recommend this place to anyone looking for respectful or reliable customer service. Stay away if you value basic hospitality.
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