Gilmore Hotel, Trademark Collection by Wyndham

Stayed there to catch cruise ship. Our room was not at all what was pictured. Very small, no fridge, could hear everything in room next door and we woke up to a big leak in the ceiling that looked like it was about to drop. They did comp us for one night and our cruise ship docked right across the street that made it easy to get to. But taking that into consideration would have booked somewhere else.

Above and Beyond Arrangements, Very clean and Comfortable, Historic Charm, Extraordinary Staff , Close Entertainment and Quality Dining .A Must Stay!

The Gilmore Hotel is a landmark hotel which means it is old. If you are not prepared to accept this includes the use of stairs as no elevator is in the building, there is no central air and parking is on the street then looks elsewhere. Otherwise enjoy the nostalgic atmosphere of this small, clean and cosey hotel. Call ahead and the front desk will advise you on parking or arrange for pick up at the airport.

Due to a change in our vacation we booked our stay last minute through the ******* app which I rarely ever do but due to poor cell service in the area and the fact that ******* said they had 6 rooms available I figured it would be safe and convenient to book through the app. . Long story short we showed up to check into our room and they had no rooms for us. My advice is don’t rely on the hotels communication with *******.The Gilmore did in fact have 6 rooms available but they were down for cleaning. Lesson learned Always call the hotel directly especially when booking last minute. We were fortunate there was another hotel that had a room available as we wouldn’t have had a place to stay for the night.

Great older hotel! Rooms and bathroom are a bit smaller, but you’re in a prime location downtown.

No air conditioning in the room. Usually that shouldn't matter in Alaska but we stayed during a warm day and night and opening the windows did not change the boiling temperature in the room. At least a fan would have helped but no airflow.

Excellent staff they helped in every way that was possible in fact, I think they went above their job very very pleased with them

Ketchikan is beautiful. This was my 1st visit to Ketchikan. The Gilmore is very nice! It is a historic vibe. My view of the water & cruise ships was great! The hotel is convenient to all of the local restaurants & shops.