A gorgeous location and very relaxing but a slightly muddled, old fashioned hotel. It felt a bit tired to me with a mix of decor. I'm really not keen on spending over 400 euros a night for a room with a plastic toilet seat either and a hairdryer that didn't work. That said the rooms are large and very comfortable and we did have a lovely view of the Falls. My mum and I had a massage, both of which were excellent and really made the stay worth it, although the therapists really try and upsell hard. Too hard. Its not necessary. But the real problem here was the food. Its just massively below the standard that it should be. The breakfast buffet needs bringing right up to date, it was very limited and very old fashioned - not even a granola - no flourishes or real variety. Room service was quite awful. I tried a traditional Irish stew given it was our first night in Ireland, it was warm, not hot, looked like it had been sitting all day in a pot, the meat was fatty, the broth tasteless. The salt pot was empty, no butter. I mentioned this at reception on check out and was ignored. It felt like the hotel only cares about weddings. When queuing to ask if our room was ready both receptionists walked off and didn't even acknowledge me standing there. they were seeing guests for a wedding to their room with their tote bags and free gifts.
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