It should be 5*, I'm sure 3* would be appropriate for this hotel. I am writing on the last day of my holiday and I have heard several complaints at the reception. I would like to add that today I also had a longer conversation with people on the spot at the hotel. During the week, I wrote a note that does not meet the criteria of the hotel: * Room - Broken and dirty lamp domes, balcony door (filmed, no daylight) lock broken which is a clear security issue, broken tiles in the bathroom. We ended up in a disabled room, there was no shower cabin because there was no curtain, the whole bathroom was full of water after the shower. It was not possible to attach the shower to the wall. There is no room for towels etc. in the room and on the balcony. to dry. In the spa, towels are not changed during the day, if wet, you have to wait until the next day. One morning there were no towels at the spa, they arrived after lunch. The bed is very uncomfortably hard (although I myself prefer a firmer mattress). Since our room is on the main floor, all the noise comes into the room. About 2 cm between the doors, when someone walks in the corridor, you can hear it as if in the room. All the noise from the bar comes into the room until late at night. What bothers me the most is the pan flute music, which is played at full volume before 7 in the morning and ends at midnight (Titanic and other soundtracks once an hour, same record) - everything can be heard in the room. * Cleaning - garbage was not cleaned from the floor (large, visible), bed linen was not changed (after making a note, only sheets, blankets were not changed, I asked again), towels had to be changed if I left them on the floor if necessary (the dirty ones were picked up, new ones were not put, I took them myself from the trolley), toilet paper was not put (I took it myself), nothing was added to the minibar during the week (there was nothing but water and soft drinks, but you had to add it if something was missing). During the week, I often cleaned myself and brought the necessary items. There are cardboard cups in the room instead of glasses, detergents in the bathroom leave something to be desired. *Restaurant catering - the same tasteless meal throughout the week, nothing changed. Yesterday was Turkish night, I expected that at least that evening there would be something about Rürgi. Usually the tablecloths could be at least for that evening. There was nothing that was typical of Turkey (from what is usually offered). Today we bought baklava from a patisserie, because we haven't seen it in a hotel yet. There are no local fruits, the only thing offered is apples and plums (once we saw watermelons, but we didn't have enough). No more food is added when it runs out. There were 2 cooks outside - one made fish (local, which no one wanted; once they offered grilled salmon, but there was a queue of about 30 people), the other made pizza (often so peppery that it was impossible to eat). Queues are long, ther
滿意
57 評價