羅克斯堡飯店 - 凱悅悠選品牌成員

This is a lovely hotel, staff were great, food was fabulous. They have an excellent pastry chef. It’s a relaxed hotel in a quiet area. Very handy for travelling by car from Newcastle. One point, some rooms are directly above the function room and there was a wedding on when we were there. They lit fire pits which meant our room quickly filled with the smell of smoke. We had wanted our bedroom window open at night but couldn’t because of the fire pits, even when they moved them round the corner the smoke was still coming into the room. It’s also a bit noisy if you have a room above the function room as wedding guests came outside. However, the weddings stop at midnight so you can get to sleep after that.

Good quality hotel, service mostly good Lovely accommodation, castle rooms felt a little tired but the bathrooms were excellent. The drawing room space is a wonderful retreat. The bar is not staffed as often as I’d expect and it was occasionally challenging to get a mid morning coffee. The spa staff were pretty unfriendly about small children coming through the entrance due to treatments taking place but they have set children’s swim time of 9-10 and 4-5 so these policies and practices seemed at odds with one another.

Seriously Sensational Schloss Had an amazing couple of nights at Schloss. The staff are so lovely, nothing was too much trouble. The decor is absolutely stunning. Beautiful rooms with comfortable beds and the spa is to die for. Breakfast of champions. I would recommend this place to anyone looking for pure luxurious relaxation! 5 stars

The indoor area of the Spa was very relaxing. The outdoor pool was heated and so peaceful as was the sauna and plunge pool. Exellent stay. Staff were exellent and very friendly. Will be back.

An amazing escape away from it all in beautiful surroundings. Fantastic service and a very high standard of finish in all areas of the hotel. The Spa is like a sanctuary and swimming outdoors at sunset can’t be beaten. Can’t wait to return.

This hotel was the perfect midweek getaway for a night to get rid of the January blues. We booked a room in the estate section of the hotel which going by pictures gives you a more modern room and is situated within the extension to the hotel. The room was clean, as was the rest of the hotel. There was everything you would need in the room. I’m told by my partner the provided hairdryer is the best of any she has used at previous stays at other hotels, so bonus points there. I’m not one for Spas but my partner loves them. But even I was impressed. Outdoors there is a choice of two saunas, a heated outdoor pool and a hot tub. There’s also a plunge pool if you’re feeling brave. Indoors you have plenty of relaxation beds and you can also directly access the heated pool via a sliding door. There was plenty of towels during our visit as well as water, herbal tea and dried fruits within the Spa. We stayed on a Monday during January and there was no issues using any of the spa facilities. On a weekend you may have a bit of a wait for some of the outdoor facilities. We had dinner at Charlie’s and the food was good, a little expensive but that’s to be expected. Service was attentive and friendly. After dinner we headed to the 1745 Club/Bar which is where we spent the rest of the evening. It gives a nice cosy, warm vibe which is exactly what we needed on a cold January evening. My only negative would be the lack of a drink on arrival.