曼緹斯阿卡蓋拉野生動物旅館

Nice place to spend the night in the park

The hotel well located - just few minutes from the park reception, inside the national park. There was everything advertised: good room with balcony and view, bottle water, breakfast, pool, gym... We like our stay here and we are going to visit it once more in future. There was only one drawback on check out - we paid some additional 'fee' per night that was not previously stated nowhere.

Geweldig verblijf, lekker eten, zeer vriendelijke service, het personeel is heel attent, mooi uitzicht, goed gelegen in het Akagera Park, ideaal om safari’s te doen. We kregen zelfs extra attenties op de kamer omdat we er een week verbleven. Dikke aanrader!

The lodge really is nice. That said there are some serious issues. We prepaid our stay via Accor. The front desk staff insisted that I pay again for the accommodation because my receipt for full payment was a mistake. They insisted that I pay via a third party link. I refused and opened an investigation with Accor. Accor confirmed that I had prepaid and I am awaiting an explanation from the hotel - they have not replied to me or Accor in 10 days. I believe that the front desk manager, Mary, and possibly others are running a scam. I discussed this with others in Rwanda and, it seems, Mantis is known for ‘billing issues’. Some basic issues are the food - overpriced and poor quality - and the lack of water. You’re not allowed single use plastic bottles in the park and the hotel only provides two 330ml bottles per room per day. Bring 5+ litre bottles to refill. In short, a good place to stay if you bring water but be careful for fraud.

A very nice lodge which was the perfect stay after some tent-nights in the Akagera camp sites. Very nice and clean pool and pool area which the kids enjoyed a lot. Also nice and comfortable rooms and a great breakfast with everything you can wish for.

Got to say we loved the lodge in the off-season. Our room had a spectacular view of the lake, made for beautiful pictures and a marvellous sun rise. The lodge has all the amenities we needed, the room was comfortable and welcoming. The staff were friendly and helpful. The grounds were tranquil and romantic for us. We enjoyed lovely fireside coffee in the evening and got to meet some cool guests too. Would definitely love to spend more time here and soak in the ambiance.