Hotel Savoy Kansas City, Tapestry Collection by Hilton

I'm not sure I've had a worse experience with a hotel before... Rooms weren't ready at 4:00 pm check in time, a man - possibly cleaning staff? - barged in our room at 9:00 am. Hardly knocked, never once said "housekeeping." The body wash container was completely empty and a wad of hair that didn't belong to us on the shower floor. Extremely disappointing with our stay to say the least.

Great location. Very cool atmosphere and very artsy. Love the museum style and the artworks. The check-in process was slow and the front-desk staff was a bit unprofessional.

Great museum and eating accommodations.

Very nice hotel for the money. Restaurant was very professional and accommodating. Food wasn’t really my taste but it was fancy. Travis at the front was very easy to converse with. Alicia was kind to talk with also. The rooms were cleaned and nice. We had the city view with a corner room. Beautiful windows and view. Highly recommend for downtown KC.

Rooms are small carpet was dirty and the breakfast hashbrowns were hard and not edible. Staff was very helpful with the exception of the valet not being able to drive a manual transmission, and I had to retrieve my own vehicle paying for the valet

The staff was incredible; from front desk to housekeeping, they seemed to bend over backwards for me.

Amazing service at the check in desk. Gorgeous room. Lovely bar & grill. Great renovation/update to this historic building. I hope to stay here again!

Excellent as always, clean room and bathroom, great amenities as well as location. The room was a little hot but thats to be expected when we have 70° in December. Staff was quick to accommodate with a large fan! Thank you for a great stay