克吉斯 - 山城飯店

Two staffs are arrogant behaviour and dont know how to speak with guest. They have to learn what is proffessionalism. They think it's the first time people are going to stay at their hotel. Even bigger and much better hotel i had stayed, everywher there was polite behaviour and treated well. Even in small hotels also very good behaviour.

Extra bed was of cheap quality. Paid 1008 rs extra for the bed. It was of very bad quality. Staff was very not at all responisive. No drinking water was provided.

Too high rates and the very less facilities. Not even providing a single package water as complimentary or kettle to prepare tea or coffee. Fouling smell on room and bathroom

The interiors were nicely furnished, but we were disappointed to find that essential amenities like a kettle were missing. We tried to purchase coffee, only to be told it's available after 8 am, which is why a kettle would have been useful. Furthermore, despite paying an additional 800rs for breakfast, there was no buffet option, and we had to order specific items instead. The quality of the breakfast was average at best. It's disheartening that the service seemed lacking, especially considering the price we paid.

While reached at hotel told that booking is rejected by them as no rooms available there. That was not good as expected.

Located in the heart of kattapana. Food was very delicious, staff were very courteous, had a great stay!