莫諾普爾飯店

Super wszystko pięknie i miło polecam

Są hotele, których wystrój trafia w mój gust bardziej, ale pod względem obsługi (i śniadań ＜3) to najlepszy hotel w Polsce. Przemili, pomocni i skuteczni we wszystkim o co się poprosi. W Katowicach wybieram wyłącznie ten hotel, który odwiedziłem już naprawdę wiele razy. Do tego doskonała lokalizacja i featy typu basen czy sauna.

Lokalizacja w samym centrum. Ciekawy wystrój starego stylu w połączeniu z nowoczesnym. Obsługa bardzo serdeczna i profesjonalna. W pokoju było bardzo cicho, nie było słychać hałasu z zewnątrz. W pokoju ekspres do kawy, suszarka, zestaw kosmetyków, szlafroki i kapcie. Mini bar dobrze wyposażony. Na pewno wrócimy!

the hotel was fine but the survice is bad because i came with my colleague to the hotel,he was the one who did the registration to the hotel and told them to charge his company. they whanted on the check in a visa card and told me all the time that its just a normal procedure and i have nothing to worry about and they wont charge me. but at the check out that i didnt did, my colleague did the check out withot me. his !!!!!visa didnt passed and he told them to charge my visa they did it without me being there and without my approval!!!! they did what he told them without asking him to call me to approve the charge on the visa, the visa that is mine and i wasent there to know that they charching me and after they told me not to worry and they will not charge the visa!!!!!!!!! its a very bed handling especially that in the bigining they told me they wont charge my visa. and also its wrong management of situation like this, its very wrong to charge someones visa without talking to this person first. they charged my visa on base of another person who told them to charge my visa that is not his visa and i wasent there in person to aprrove it!!!!!!!