華美達 - 由溫德姆飯店管理 加德滿都杜姆巴拉希的評論

住宿方回覆: Dear Valued Guest, Warm greetings from Ramada by Wyndham Kathmandu Dhumbarahi! Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that you had such a positive experience with our service, breakfast, and amenities. It’s great to know you enjoyed the Chinese food on the 9th floor and the chocolate brownie, as well as the comfort of our facilities like the hot water and hair dryer. We’re also glad the proximity to the airport and the nearby farmer's market worked well for you. Your feedback is truly appreciated, and we look forward to welcoming you back for another great stay!

住宿方回覆: Dear Valued Guest, Warm greetings from Ramada by Wyndham Kathmandu Dhumbarahi!Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed the environment, facilities, and the beautiful views from your room. It’s great to know you appreciated the breakfast, welcome juice, and the thoughtful touches like the evening chocolate delivery. Our staff always aims to provide exceptional service, so we’re happy to hear you felt well taken care of. We hope to welcome you back for another wonderful stay soon!

住宿方回覆: Dear Valued Guest, Warm greetings from Ramada by Wyndham Kathmandu Dhumbarahi!Thank you for your kind review! We're so glad to hear that you were impressed with the service and facilities. We understand that occasional power outages can happen, but we strive to address them as quickly as possible, and we're glad to hear that you felt taken care of. Your feedback means a lot to us, and we hope to welcome you back for another great stay soon!

住宿方回覆: Dear Valued Guest, Warm greetings from Ramada by Wyndham Kathmandu Dhumbarahi!Thank you for your feedback! We’re glad to hear you enjoyed the room decor, the enthusiasm of our staff, and the service. We understand that our location might feel a bit remote, and we’re happy to assist with taxis whenever needed. We also appreciate your input on the breakfast and will work to make it even better for future guests. Thank you again for staying with us, and we hope to welcome you back soon!

住宿方回覆: Dear Valued Guest, Warm greetings from Ramada by Wyndham Kathmandu Dhumbarahi! Thank you for your kind words! We’re so happy to hear that you felt welcomed right from the moment you arrived and that you enjoyed the fruit in your room. It’s great to know that our facilities and service made your stay comfortable. We truly appreciate your feedback and hope to welcome you back for another exceptional experience!

住宿方回覆: Dear Valued Guest, Warm greetings from Ramada by Wyndham Kathmandu Dhumbarahi! We’re sorry to hear that the size of the suite and the air conditioning didn’t meet your expectations. Your comfort is important to us, and we apologize for any inconvenience caused by the room being stuffy. We’ll be sure to look into the air conditioning settings and see if there’s a way to improve the airflow in the suite. If you’d like, please feel free to reach out to our team for assistance during your stay. We hope to have the chance to make your experience better on your next visit!

住宿方回覆: Dear Valued Guest, Warm greetings from Ramada by Wyndham Kathmandu Dhumbarahi!Thank you so much for your positive feedback! We're delighted to hear that you enjoyed our conference facilities, restaurant, and spacious rooms. It's also great to know that the hot water was quick and to your satisfaction! We truly appreciate your kind words and hope to welcome you back for another wonderful stay in the future.

住宿方回覆: Dear Valued Guest,Warm greetings from Ramada by Wyndham Kathmandu Dhumbarahi!Thank you for sharing your feedback. We're glad to hear that you found our service attentive and the hotel relatively new. We always strive to provide the best experience for our guests, and we appreciate your observations.We’ll definitely look into improving the variety of our breakfast offerings to make it more enjoyable for our guests. As for the room hygiene, we’ll ensure to review our housekeeping standards and address any areas that need attention.Your feedback is valuable to us, and we hope to have the chance to host you again, providing you with an even better stay.

住宿方回覆: Thanks for your stay with us! We appreciate your feedback.

住宿方回覆: Dear Valued Guest, Warm greetings from Ramada by Wyndham Kathmandu Dhumbarahi! Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the room, bathroom amenities, and our service. It’s great to know that the breakfast had a variety you liked and that you felt it was great value for money. We’re happy our location worked well for your needs too. We’d love to welcome you back anytime for another amazing stay!

住宿方回覆: Dear Valued Guest,Warm greetings from Ramada by Wyndham Kathmandu Dhumbarahi! Thank you for updating your review, and I’m truly sorry for the initial difficulty in changing your booking dates. We understand how frustrating travel delays can be, and we regret the inconvenience caused during your attempt to reschedule. We’re glad to hear that the situation was eventually resolved, and that we were able to accommodate your new dates.We appreciate your patience throughout the process, and we’re committed to improving our communication in the future to make sure other guests don’t face similar challenges. If there’s anything further we can assist with, please don’t hesitate to reach out. We look forward to welcoming you on your new dates!

住宿方回覆: Dear Valued Guest, Warm greetings from Ramada by Wyndham Kathmandu Dhumbarahi! Thank you for your kind feedback! We’re so glad to hear that our staff made your early check-out easier by helping with your breakfast. It’s always our goal to go the extra mile for our guests, and we’re happy that you felt well taken care of. We hope to welcome you back soon for another great stay!

住宿方回覆: Dear Valued Guest, Warm greetings from Ramada by Wyndham Kathmandu Dhumbarahi!Thank you for sharing your feedback. We’re glad to hear that you found the room facilities satisfactory. We understand that you feel the value could be better for the price, and we appreciate your input—it helps us improve and provide a better experience for future guests. We hope to have the opportunity to welcome you back soon!

住宿方回覆: Thanks for your stay with us! We appreciate your feedback.