鹽悅Basil - 靠近高爾夫球場路

My stay at this hotel was beyond disappointing. The room had dirty linens, and the shower cubicle was so small that my shoulders touched both the wall and the cubicle while showering. To make matters worse, no towel was provided in my room. When I requested one, the receptionist (a *** with a mustache who seemed to be handling everything) gave me the bizarre excuse that they were out of towels because it rained the previous night—an excuse I’ve never heard before. The staff was rude and uncooperative, showing no willingness to resolve the issues. I spoke to another guest at the reception who mentioned facing similar problems at other Saltstayz properties. This hotel chain consistently fails to meet basic hospitality standards. I strongly advise avoiding Saltstayz hotels entirely.

Cleanliness was fine, decent location. Only issue is that the hotel is very noisy. You will hear all sounds outside your room. Rest everything was fine. Food is okay.

Stay was good but breakfast was not up to the mark ( poha was tasting like burnt) which needs improvement

Trust me, terrible experience we had. The photos showing everyone are totally deceiving. No doubt it’s not very old property, however zero facility. No facilities in the washroom, room. Geyser was not working, no water bottles were made available in the room. My parents were very tired the entire day in the hospital, they booked this property to sleep well. They could not sleep entire night because the housekeeping room was just the room adjacent to their room and no manners to housekeeping staff. There were some guests who were playing loud music entire night, and were stupid people. My mother especially went to complaint just trying to sleep well in the night, but no action was taken by them. She is a cardiac patient who has already travel-led for 10 hours the same day and then was in hospital.

Ac not working, no arrangements made even after complaining, terrible rooms, only one light in whole room

I had a fantastic stay at the property i booked! the location was perfect, offering both peace and easy access to nearby locations. The room was spacious, clean, and well-appointed, with all the amenities i needed for a comfortable stay. I would definitely recommend this property to anyone looking for a relaxing experience.