Location is Uber central. It is infact quite excellently situated. Staff are superb. Very friendly and helpful indeed. The price was very good, and based on that - the value is about as good as it gets in Germany. Room contained a desk, chair, TV, longer chair, bed side lamp, reading lamp, multiple outlets, 2x towel, 1x bath mat and complimentary shampoo soap at the sink and shower. There were multiple radiators at your disposal and tissue paper and bathroom paper. The single room was a good sized with a large window. Everything was clean. There was a place to store bicycles or indeed borrow those offered. Breakfast was available though I didn't try. There is also an elevator. Again...for the price paid it is deserving of 5/5.
Friendly staff, room was clean and well maintained, good breakfast. I can recommend this hotel for families and travellers who want to explore Karlsruhe city.
TTaDunicornDer Spabereich war sehr schön und auch sehr freundliche Mitarbeiter. Das Frühstücksbuffet war außergewöhnlich bestückt, und es gab genug Plätze. Leider wirkte die Servicekraft im Frühstücksraum etwas gehetzt und hat ihre eigenen Vorstellungen davon, wer sich wohin setzen sollte, damit ihre Wege möglichst kurz bleiben. Menschlich verständlich, aber in so einem Haus bei dem Service nicht ganz so glücklich.
SSUSAN TOMIf we could give this hotel a review of 10/5 we would. We stayed for an extended time (16 days) and during that time we experienced the best and friendliest service.
The reception staff was always friendly and cheerful. Everyone was ready to help with any question we had.
Breakfast was amazing. The selection was terrific. And every morning we were greeted by the pleasant and happy staff. One staff member told me she loves her job. Who doesn't want to stay in a hotel where the staff love working? Several days my mother who travelled with me was ill and the staff made it so easy for me to take breakfast to her in the room.
The room was terrific. We requested the accessible room and were not disappointed. Despite Ettlingen not being the most wheelchair friendly, Stadthotel Engel had every accessibility need addressed. The front entrance has no stairs. They have an elevator that stops at the breakfast room level. The bathroom in our room was wheelchair friendly with a raised toilet, fully accessible shower, and vanity that could accommodate a wheelchair underneath. We did not have a wheelchair but my mother has a walker which requires many of the same accommodations. The room has air conditioning for those who are concerned about that.
The location is amazing. From the hotel you are directly in the old city and can walk to many stores, cafes, and restaurants. The hotel entrance is located in an inside court area where there are tables that can be enjoyed during the nice weather.