皇家海洋度假村卡里蒙賈瓦

Tempatnya bersih pelayanan memuaskan.sarapannya enak

The worst hotel I’ve ever stayed, I booked 4 rooms for me, family and friends . First time I’ve write worst review because What happened to us is really unacceptable. First the staff gave the rooms to us without checking it properly whether the rooms are clean , in a good condition, all set or not ! They gave room to my friend with the cracked window and broken AC , the air conditioner wasn’t cold at all, was too hot instead. If we didn’t complain they will just close an eye and leave it. Second the standard room was like a cave no window super stuffy while in trip.com said some rooms have window on that type of room but the staff refused to give us the rooms with the window . Third I noticed that they don’t change the bed sheet and covers of my brother room when they clean his room while we stayed for 4 days there can you imagine how dirty it is. especially they have 2 kids in that room. I upgraded My room to sea view room I expected my room with sea view but what I got is pool and restaurant view also the toilet paper in the washroom was almost finish which mean they didn’t change the toilet paper after the guests check out very unhygienic . Also no hanger in the wardrobe and when I asked the hanger they gave me rusty hanger. The management is very bad. I definitely do not recommend this hotel to anyone who will visit karimun jawa .

Aksesnya menuju hotel kurang baik

Wat een tegenvaller! Prachtige locatie maaar het hotel is een blamage, sterk verouderd en niet onderhouden. De prijs - kwaliteit verhouding totaal uit balans. Het voelt alsof je terugkeert naar de jaren 70 in de vorige eeuw. Vitrage kapot gereten alsof er een kat aangehangen heeft. Toilet bril vervangen minimale investering maar zelfs dat zit er niet in. Rock cafe leuk qua ligging maar niet open. 2 ligbedden voor het hele hotel, moet je er wel heel snel bijzijn. 1 houten oude stoel op het balkon. En de kamer is hevig toe aan een update en gewoon fatsoenlijk onderhoud.