安奈水療度假村

Bon emplacement avec possibilité de voir le sunrise et le sunset! Petit déjeuner indien correct. Personnel de l hôtel compétent

The staff were the worst and laziest people ever. Minimal activities were there for kids. If you ask for the simplest things, even a sachet of coffee, expect to get it 2 hours later, after multiple calls or not even getting it at all. The restaurant food was worse than a road side cafe. Service was pathetic. Save your money.

Firstly, I had high expectations due to the promising sea-facing view, but unfortunately, the overall experience was quite disappointing. The room was untidy and clearly had not been properly cleaned before our arrival. There was a noticeable musty smell that lingered throughout the stay specially from bathrooms, making it hard to relax. It’s a shame that such a great location is let down by poor maintenance and cleanliness. Would not recommend unless major improvements are made. Major thing food was disgusting Service was so escalated and delayed. Despite of three pools none of them were cleaned, full of chlorine all over burning sensation on skin and in eyes. Conclusion, its not the worth and full waste of money

The Bed Sheet Pillows Towels all linens are very dirty. Rooms smell badly and it's not worthy. Extremely very disappointed ☹️.............. Food is not also good. We had booked the property for 2 nights but have to check out on first day. Very bad experience

Jayshree & Harshad Shah stayed 4 nights & 5 days Premium sea villa view , but recisim is fact , from 1st day we told them for Beer ,Scotch etc. Will pay separately for our drink, but they said no ,it's not allowed in restaurant, u can drink in another restaurant where u will get drink, these is family restaurant we don't allowed as we r ready to pay then to be in their pollicy but we have seen forriener are having Beer & they bought their own Vodka bottle & drinking in same family restaurant where we didn't get drink when we are ready to pay also , these is very shameful we Indian also paying same amount how much they're paying for a day stay then why these differences

This hotel has good potential. A lot of effort has gone into the design and walking around the grounds is a very relaxing experience. Unfortunately any sense of calm or well-being is destroyed whenever one is required to interact with a member of staff. With one or two exceptions the staff here are all very grumpy and unwilling to help. Their unofficial motto seems to be “the customer is always wrong”. Even simple requests such as asking if the front desk can change some money into smaller notes will be met with such a look of derision you come away from the encounter wondering what you did wrong in asking. There is nothing friendly or welcoming about this hotel at all. Staff act like they are doing you a favour by allowing you to be there. The worst experience of all was our encounter at the spa. A spa treatment is meant to be the ultimate in relaxation. But, as others have noted, the interaction with the manager of the spa is so difficult you would need 3 treatments in another spa just to get over the experience of meeting her. Her entire manner and modus operandi seems designed to ensure she never has to take on any customers. This hotel is aiming high in Kanyakumari - clearly targeting a market that can afford to pay “Western” prices. It has a lot to do in terms of improved customer service if it is to survive. If a Taj or other customer focussed brand were to ever open in the town then the Annai would be out of business within a year.