梅費爾喜馬拉雅水療度假村

I stayed in the hotel with my family and had two rooms for couple of days, overall the experience was “Average”, I come from a hospitality background and hence understand the nuance of service. The hotel as a property is beautiful and very central land near to the market, it is a big plus for the property, it is very scenic, view is good not from the room but outside once you go to the cafe restaurant. I found food to be descent with very good F&B staff, responsive and delightful, personalisation was the key. Front Office, very Mediocre and Mechanical in their approach, the check in experience was poor, the saving grace was ok checkout where they were still ***ageable. I mean people spend money and when you look at that kind of staff who are just looking to finish their duty and dump the customer in their room, it calls for some folks to really keep a check. All and above it’s a mixed bag for me, with the plus point being the property and its rooms ***** with Food and Beverage but I would not like to come back and see that kind of FO staff, looking forward to find better places in Kalimpong next time.

We were there for 3 nights in mid-February. Place is serene, beautifully decorated with patio garden lawn and blooming colourful flowery archways. Service was superb as was restaurant. Staff were very helpful, and greeting " Namaste" came from every direction. We used coffee shop for quick lunch with very appetising menu. The only issue was that our room was probably too far down from the heated tank, and it took over 10.mibs to start getting hot water for shower lots of water wasted! The Ambience of the place and nature is superb, as was the unique Annie Perry heritage residence since 1900 with many famous world persilonalities stayed there in long past.

The best hotel experience I ever had very good staff and nice service very good food with good chef and very nice staff behaviour nice experience had a very good time in the hotel people where very helpful gaming place was weary well mentained by the staff