科納島度假俱樂部(Kona Islander Vacation Club)

First of all, upon my arrival at the vacation the staff/ receptionist were extremely unfriendly. I didn’t feel warm or welcomed and my question were vaguely answered as “contact the owner”. I would of preferred more information as far as the area/ parking remedies or anything really. Secondly the room had ants. And no amenities such as shampoo or conditioner as other typical hotels provide. Nothing was complimentary, not even the coffee filters or coffee. I will not be staying here again.

The only thing we liked was we had one of the few rooms that overlooked the beach and water across the street. Even thought access to the beach was across the road and private with no access. At least we had the view and could sit on a low wall at the edge of the road. Parking ******! There was only enough parking for about a fourth of the units and was told we would have to park on the street around the block if you could find one. It looked as if most of the units were condos that people were living in all year. Some employee was tagging some cars not parked right with other cars next to them angled across the line not tagged. I had to use one of their disabled parking spots my last night and got a ticket because my disability tag was in use in my car at the airport disabled parking lot at home. I was looking for 2 queen beds. The picture I saw online showed two queen beds. (NOT) turned out there was a wall of mirrors that made it look like there was. 2nd bed was a hide-a-bed.

On a trouvé des céréales dans le sofa et la petite table huileuse manque de poubelle et d’entretien par contre il est très bien situé

Es cómoda Solo necesita más limpieza

This room was not at all as presented in your pictures. Straight out of the 70's shower grubby bathroom area sink no counter space. Mirror cupboard door track rusted. Would not call it a kitchen would not use fridge etc as creepy.mirrors covered entire wall could not even open patio door. Staff no help told to call number provided. Never again much better places for same cost

******* listing is not clear this is a timeshare/privately owned condo. There was no service or staff for support beyond people at check in who expected us to know about timeshare information. No blanket was provided for the pull out bed and since there was no service options we had to make do without. That being said, pool was nice, unit was clean and location for accessing Kona were all positives.

Parking was at a premium. If we used our rental, we feared nothing would be available upon our return and we'd have to park off-property somewhere. Not knowing the area, that made us very nervous since we were using a rental car. Check-in was long and tedious. I was made to read and initial over ten warnings and fines for a number of ridiculous potential infractions. This set a very unpleasant tone to our stay. If I could have gotten a refund, we would have left on the first day. As an adult, I should be asked to read all ten plus statements/warnings/fine related violations and initial once! It wouldn't have been so terrible if the front desk associate hadn't come off so stern / cross. Rather unwelcoming. The sofa bed was the best I've ever used. WIFI access was extremely difficult to set up. We were given the wrong network/user-id at check-in and had to reach out to two outside companies to get it resolved. Unit door security locking system was excellent. Very quiet most of the time. Property was centrally located to most of Kona's night life and dining.

Very weird stay ! The front desk does nothing for you and tells you that on arrival . The room felt like a basement . No ocean view like was told . The area was run down .

The hotel check in lady was an interesting figure. Perhaps, it was just a bad day but i feel it was very unprofessional. She lied about having our code to our room stating we need to contsct the owner as they dont have the info… then when i pressed for information she showed me the screen that had the inform. Infectious scrutiny is require for a simple request.