Very good hotel and we got a good deal to stay. The male staff from front desk explained to us on all the nitty gritty, in a typical Japanese polite way. Onsen is at 4 floors and it is typical Japanese Onsen. There are washing and drying facilities on the 4th floor which is budget friendly, where we wash our laundry. The hotel however is away from the town center which might be inconvenient for some travellers that wan to walk around.