巴約達皇宮飯店

Booked 11 rooms through Yatradham.org. We informed Yatradham staff that we will be reaching around 9 p.m. to 10 p.m. because the staff at hotel did not attend the phone call. When we reached the hotel at 11 p.m. on 27-02-2025, the rooms were absolutely dirty, uncleaned, bedsheets had not been changed, pillow covers had hairs stuck on them, towels, hand wash soaps and drinking water were not kept in the rooms. We had heated arguments with one Mr. Mohan on telephone as he was not available in the hotel. He said that, at this hour of the day, no housekeeping staff is ready to come to hotel now, hence they will be cleaned tomorrow.

Monika mam attend my call and said don't come before check-in time I told with cross question that why your property don't allow early check-in if you have any issues than take more money. Housekeeping staff working in Kitchen, Front Office staff serving you food. MD gave staff leaves in pick season. Water are given after 24 hours. Gajendra, Vijay and Monty are very open up about property owner don't have proper resources to operate also don't have proper train staff. They are highly educated and experienced but they also don't write their experience in resume. Also staff as disappointed with property. I personally prefer you to don't stay in this property. Please don't waste your time and money on this property.