喬利埃特J M Jewelers附近住宿

My awful experience started when trying to call to book a room. There’s literally no way to just call and get the front desk. Instead I’m forwarded to their call center where someone tried suggestive selling no less than a dozen separate things to me. This was a room for my dads wedding as a place to crash. What should have been a quick call turned into 30 minutes of flowery words and the slowest service I’ve ever had. Were they polite? Absolutely. But it shouldn’t take so long for one booking. My aunt booked a room that smelled like pee. The manager said they didn’t smell anything, but when my aunt returned to the room, one of the couch cushions was ‘mysteriously’ gone. Did they get a discount? Nope. They got the $17 resort fee removed and that’s all. The remote on my tv was also dead, and no one answered the front desk the three times I called to get new batteries. When I checked out and mentioned it, the desk attendant made it seem like my fault for not going downstairs to face to face talk to someone for the batteries. The hotel is dingy, outdated to the point that the carpets look like 80’s roller rink carpeting, and the phone system is the single worst set up program I’ve ever experienced in my life. $350 for a total dump. I’d rather stay in a motel 8 next time.

The staff were friendly and helpful. The room was quiet and clean. The perfect spot to commute from easy access to interstate. This was our first time in Illinois and the hotel and staff helped to make it a good experience. Will definitely stay again next time we are in town.

骯髒的老舊的破酒店。看起來像70年代的酒店,一段時間前被翻新過,但從未維護過。沒有連接到******-你必須穿過停車場,沿着人行道,穿過******停車場,然後進入好萊塢******。然後你有一個很長的步行進入實際******。他們沒有在他們的網站上告訴你。我第一次到的時候應該出去的--前門的墊子很髒。我站在入住櫃檯前,三個人在一個相鄰的房間裏看着電腦屏幕,三個人中的兩個人擡頭看到我,讓我站在那裏3-5幾分鐘,然後其中一個人站起來問我是否需要什麼。他們穿着藍色T恤,牛仔褲和網球鞋,看起來一點也不專業。我本應該在這個時候再次離開的--但我沒有。前台沒有爲我提供幾天前預訂的一樓殘疾人專用客房。我下午1點到的,前台經理說我可以辦理入住,下午3點左右回來取鑰匙,回來的時候他們給我提供了二樓的房間。當我提醒他們我預訂了一層無障礙客房時,他們非常輕率,說:“我問你什麼時候入住,你想要兩張大牀還是一張特大牀,而你並沒有告訴我你需要有障礙。”我問他們是否能在他們的電腦系統中看到我的預訂--是的,他們可以,但因爲我沒有當面告訴他們我需要一個殘疾人專用房間(即使我的預訂表明),他們給了其他人。前台經理沒有試圖做出正確的解釋或道歉--他們非常輕率和粗魯。我們最後在二樓的一個房間。電梯門只打開了一部分,爲了關門,你必須上下跳動。大廳髒了--看起來好幾天沒有吸塵了。當我們試圖使用鑰匙時,只有一個鑰匙能用。回到前台,他們表現得好像你麻煩他們去把鑰匙編程。房間的空調不夠用--溫度設定爲68,而且吹着熱空氣。淋浴時水溫最多是暖和的。“熱早餐”包括雞蛋和培根、冷麥片、烤麪包、果汁、咖啡、蘋果和酸奶,而他們沒有了,他們沒有貴格麥片,但是沒有微波爐來煮。當我詢問時,他們告訴我在我的房間使用微波爐。不用說,我們沒有在那裏吃飯。不要浪費錢--住在異地酒店--可能更便宜、更乾淨、更友善的人。

Overall good experience. Overnight for business. Located in decent area. Staff were very friendly and welcoming. We stayed in a ground floor room facing the parking lot - away from interstate. Room was clean and quiet. We did notice a stain on our secondary blanket after it was turned back. It was small and dark - looked like a dried blood stain. We removed the blanket and inspected the rest of the bed and it was very clean. In the early a.m. We experienced a brief but horrible sewer smell coming from our bathroom. But no other issues. In room coffee pack sucks - pretty horrible tasting. Bring your own if you can.

聖誕節前我住在這家,而且我從未住過一家在入住期間GM如此顯眼的酒店。我住了5晚,每天早上看到他在早餐區和任何客人聊天,我和他交談了5天,並且總是記得我前一天告訴他的話。員工是他的領導力的反映,我希望我能把他帶到我的公司,因爲我能夠親眼看到他是多麼關心財產和他的員工。我入住和離開的前台助理在酒店就COVID regulations進行解釋時也很友好。即使此酒店遵循了限制,工作人員似乎也在竭盡全力取悅客人。比萬豪酒店更適合住宿,在那裏你只是他們屏幕上的名字。

Ein gutes Hotel für Joliet-Verhältnisse. Sehr freundliche und schnelle Rezeption. Die Zimmer sind aber leider nunmehr doch ein wenig abgewohnt und müssten demnächst mal renoviert werden. Trotzalledem sauber und für IHG-Verhältnisse o.k.

價格非常合理的住宿的好地方。我們的住宿非常好。房間很乾淨,看起來最近裝修了一些正在進行的工作。工作人員很好,信息豐富。游泳池對我們的孩子來說很大。總的來說,這是一次很棒的住宿

讓我們從我喜歡的開始:房間,和酒店一般,乾淨,晚上安靜,性價比不錯,每天早餐選擇不錯,工作人員友好。我們的房間還配有書桌、微波爐、迷你吧、吹風機、免費洗髮水、護髮素和肥皂;每2天提供一次家政服務。我不喜歡的:浴室裏沒有架子,所以我經常從浴室出來,以獲得我忘記帶的東西。唯一可用的空間是毛巾架和馬桶水箱蓋。毛巾架就在馬桶的上方,所以你必須關閉馬桶蓋,當你沖水,然後當你打開它,你必須確保你的毛巾不會觸摸馬桶蓋!我希望管理層考慮移動毛巾架和安裝架子,因爲浴室很寬敞,沒有水槽和裏面的任何架子可以佔用空間。即使我們晚上很晚才到達,入住還是很輕鬆的。我們不得不縮短前往伊利諾伊州的行程,但對此沒有大驚小怪或懲罰,我們真的很感激。如果您正在查看Joliet/Plainfield地區的幾個房產,我建議您留在這裏!

Very pleasant surprise! Our son and daughter-in-law, previous tenants in the West Loop of Chicago, purchased a house in Plainfield, IL in the fall. We were sad to leave our West Loop Homewood Suites/Hampton Inn property just off West Randolph Street, but understood the young couple's need for a house in the suburbs with a baby on the way. The Home2 Suites was a well-managed property. Breakfast was superior to the typical Hampton Inn, but not quite Homewood Suites level. The staff was amazing, and the location was great for us; less than 5 miles to the new house. My spouse liked the fitness center as did our older son, a hardcore fitness person and his wife, a triathlon competitor. If a property can, please those 2, the fitness center is in great shape. There are many restaurants in the near vicinity. Due to the property's location on the edge of a local mall , there is not much street noise at night. Quite a change from a near West Loop location with constant ”road races”, sirens and train noises throughout the night. We will miss the West Randolph Street restaurants. We will not miss the noise, the increasing number of ”unhoused people” and security issues.

衞生服務都很好