I made a reservation and got a confirmation number, but when I wrote to them to note that I would be coming in late, they said that they had cancelled the reservation because others had come in, and if I wanted to ask questions I should deal with the website that I booked the reservation on. This was after receiving a confirmation number for the reservation. If I hadn't emailed them out of courtesy, I would never have known my reservation was cancelled. I found another hotel and will never stay there, because I can't know if my reservation will be honored.
翻譯